Senior Director, AI/ML Platform & TPM

Capital One; Plano (TX); On-site; USD 245,000 - 280,000; Full time

Job summary

Capital One is seeking a Senior Director, Technical Program Manager to drive AI/ML platforms for real-time information strategy across lines of business, including credit card, retail banking, and auto finance. You will lead cross-functional teams, align with business growth, and shape architecture while delivering reliable, scalable solutions.

You will mentor TPM leaders, influence prioritization, and define governance to ensure long-term agility, resilience, and cost efficiency in a regulated

Qualifications

• Bachelor's degree in a technical field.
• 9+ years of experience managing technical programs.
• Experience with AI/ML lifecycle in a business-critical setting.
• Experience building distributed systems with cloud architectures (AWS preferred).

Responsibilities

• Drive the end-to-end strategic roadmap for enterprise AI/ML platforms.
• Own executive communications on delivery status, program risk and architectural decisions.
• Establish and scale TPM best practices, governance frameworks, and OKR-based models.
• Influence investment prioritization for long-term agility and cost efficiency.
• Mentor and develop TPM leaders and maintain a high-performance culture.

Skills

Distributed systems

Cloud/AWS

AI/ML lifecycle

Leadership experience

Clear communication

Industry impact

Education

Bachelor's degree in a technical field

Master’s Degree in a related technical field

Job description

Capital One is seeking a Senior Director, Technical Program Manager to drive AI/ML platforms for real-time information strategy across lines of business, including credit card, retail banking, and auto finance. You will lead cross-functional teams, align with business growth, and shape architecture while delivering reliable, scalable solutions.

You will mentor TPM leaders, influence prioritization, and define governance to ensure long-term agility, resilience, and cost efficiency in a regulated