Senior Director, AI & Enterprise Customer Success

Supermicro; Wayne (PA); In loco; USD 186.000 - 208.000; Tempo pieno

Descrizione del lavoro

Supermicro seeks a Sales Director of Customer Success to drive repeat sales for AI infrastructure and enterprise accounts. You will lead the Customer Success team, shape deployment and service strategies, and collaborate across the organization to ensure exceptional customer satisfaction and revenue growth.

The role requires strong leadership, executive relationship skills, and domain expertise in AI and server products.

Competenze

• Bachelor's degree and MBA preferred.
• Minimum 15+ years' experience in a server & AI sales environment.
• Strong negotiation, presentation and closing skills.
• Must be willing to travel up to 35% of the time.
• Based in San Jose, California.
• Strong command of English; second language a plus.

Mansioni

• Provide hands-on support as needed while you build the team.
• Develop and execute effective strategies to win and maintain customer accounts
• Identify, qualify, develop and close sales against quota in Enterprise accounts
• Build relationships with Enterprise customers, partners, system integrators, VARs, and OEM customers
• Uncover opportunities for senior management to generate revenue from high-level executives
• Assemble a pipeline of short-term and long-term opportunities for Enterprise market
• Travel to customer sites to present Supermicro's products, solutions and services
• Supervise varied levels of a Customer Success sales team, including directing work, training, and managing performance issues

Conoscenze

Sales leadership

Executive presence

Negotiation

Closing skills

Communication skills

Time management

Formazione

Bachelor's degree

MBA

Descrizione del lavoro

Supermicro seeks a Sales Director of Customer Success to drive repeat sales for AI infrastructure and enterprise accounts. You will lead the Customer Success team, shape deployment and service strategies, and collaborate across the organization to ensure exceptional customer satisfaction and revenue growth.

The role requires strong leadership, executive relationship skills, and domain expertise in AI and server products.