Senior Director, AI-Driven Strategy & Operations

ADP; Alpharetta (GA); Hybrid; USD 142,000 - 350,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Matched Retirement Savings

Wellness Program

Short- and Long-Term Disability

Charitable Contribution Match

Holidays

Personal Days & Vacation

Paid Volunteer Time Off

Job summary

ADP Lyric HCM in Alpharetta, GA is hiring a Sr. Director of Business Operations to drive enterprise transformation through AI, automation, and data-driven decision making.

You will partner with senior leaders to shape strategy, translate opportunities into scalable programs, and unlock value for associates and clients. This hybrid role requires 12+ years in a senior ops capacity with executive presence, and the ability to lead cross-functional teams.

Qualifications

• 12+ years' experience in a related management capacity in a high-performance service and operational environment.
• Executive presence required.
• Ability to work under pressure of time constraints in a flexible, changing environment.
• Excellent written and verbal communication with strong business judgment.
• Experience in operations or process improvement and delivering a high-quality client experience.
• Willingness to travel up to 25%.

Responsibilities

• Lead and implement strategic planning and business analytics across the ADP Lyric HCM ecosystem.
• Collaborate with SLT members to determine and prioritize business strategies and initiatives.
• Define business development goals, success measures, and tools to track growth and impact.
• Provide recommendations to improve alignment, visibility, and execution.
• Assist with budget and financial responsibilities related to projects and strategic initiatives.
• Drive enterprise transformation and AI initiatives.
• Partner with senior leaders to define strategy, prioritize investments, and accelerate organizational change.
• Identify and scale AI, automation, and digital capabilities that improve performance and outcomes.

Skills

Executive presence

Leadership

Operations management

Process improvement

Presentation skills

Analytics

Cross-functional collaboration

Strategic thinking

Job description

ADP Lyric HCM in Alpharetta, GA is hiring a Sr. Director of Business Operations to drive enterprise transformation through AI, automation, and data-driven decision making.

You will partner with senior leaders to shape strategy, translate opportunities into scalable programs, and unlock value for associates and clients. This hybrid role requires 12+ years in a senior ops capacity with executive presence, and the ability to lead cross-functional teams.