Senior Director of AI-Driven Strategy & Operations

adpinternalcareers; New Jersey; Hybrid; USD 180,000 - 270,000; Full time

Job summary

ADP Lyric HCM is seeking a Sr. Director of Business Operations within the National Accounts Services organization.

You will drive transformation initiatives, leverage AI and data-driven insights, and partner with senior leaders to translate strategy into scalable enterprise impact. The role emphasizes executive storytelling and measurable business outcomes, collaborating across functions to accelerate growth.

Qualifications

• 12+ years' experience in a related management capacity in a high-performance service and operational environment.
• Executive presence required.
• Not remote; hybrid work arrangement in Alpharetta, GA or Parsippany, NJ.
• Ability to travel up to 25% of time.

Responsibilities

• Lead and implement strategic planning and business analytics processes across the ADP Lyric HCM ecosystem.
• Collaborate with SLT members to determine and prioritize business strategies and key initiatives.
• Define business development goals, success measures, and tools used to track growth and impact.
• Provide recommendations to improve alignment, visibility, and execution.
• Assist with budget and financial responsibilities related to projects and strategic initiatives.
• Drive partnerships that support business growth and enterprise alignment.
• Identify KPI and measurement methodologies for team performance.
• Translate strategic priorities into actionable transformation initiatives.

Skills

Leadership

Critical thinking

AI & transformation

Data-driven decisions

Executive communication

Education

College degree preferred

Job description

ADP Lyric HCM is seeking a Sr. Director of Business Operations within the National Accounts Services organization.

You will drive transformation initiatives, leverage AI and data-driven insights, and partner with senior leaders to translate strategy into scalable enterprise impact. The role emphasizes executive storytelling and measurable business outcomes, collaborating across functions to accelerate growth.