Senior Director, AI-Driven Product Management

Capital One; McLean (VA); On-site; USD 270,000 - 308,000; Full time

Job summary

Capital One seeks a Sr. Director, Product Management to lead the Associate Experience's Support Innovation domain.

You will set strategy, vision, and roadmap for AI-enabled IT support across 100,000+ associates, guiding a team of PMs and designers to deliver delightful, scalable experiences. You will partner with engineering and design leaders to translate complex tech into intuitive products, drive AI transformation, and align with the Capital One product framework to deliver measurable

Qualifications

• Bachelor's degree required; 7+ years in Product Management
• Experience translating business strategy into consumer facing digital products
• Proven ability to lead cross-functional teams and deliver AI-enabled solutions

Responsibilities

• Lead the Support Innovation product domain and set the strategy, vision and roadmap
• Partner with senior engineering, design and cross-functional leaders to translate complex technology into intuitive, scalable experiences
• Drive AI transformation across the enterprise to improve the associate experience

Skills

Cross-functional leadership

AI strategy

Product strategy

Team leadership

Education

Bachelor's degree

Job description

Capital One seeks a Sr. Director, Product Management to lead the Associate Experience's Support Innovation domain.

You will set strategy, vision, and roadmap for AI-enabled IT support across 100,000+ associates, guiding a team of PMs and designers to deliver delightful, scalable experiences. You will partner with engineering and design leaders to translate complex tech into intuitive products, drive AI transformation, and align with the Capital One product framework to deliver measurable