Senior Director, AI-Driven Case Insights

Epiq; New York (NY); Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Remote work option

Annual bonus opportunity

Professional development

Job summary

Epiq is seeking an Associate Director, Case Insights, to lead complex engagements using artificial intelligence and advanced analytics for litigation intelligence. You will translate business goals into practical solutions, supervise analysts, and guide prompting strategies across multiple matters.

You will act as a senior advisor to clients, manage discovery conversations, and oversee delivery of findings reports.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 10+ years of client services in eDiscovery, legal technology, investigations, litigation support, or related consulting.
• Proven experience leading client-facing engagements and communicating with legal, technical, and business stakeholders.
• Strong understanding of artificial intelligence and generative AI applications in research, analysis, eDiscovery, investigations, or litigation workflows.
• Hands-on experience developing and refining prompts, evaluating AI-generated outputs, and applying appropriate quality-control and human-review practices.
• Exceptional critical thinking, issue spotting, problem-solving, and decision-making skills.
• Experience with document analysis platforms and analytics tools used to reduce, prioritize, search, and organize data; relevant certifications preferred.
• Ability to synthesize complex technical and substantive information into clear, practical explanations and recommendations.
• Exceptional verbal, written, presentation, and facilitation skills.
• Demonstrated ability to scope work, direct teams, manage deadlines, and deliver high-quality results across multiple concurrent matters.
• Proficiency with Microsoft Office, particularly Excel.
• Commitment to responsive client service and willingness to go above and beyond client expectations.
• Preferred: advanced education or experience related to AI, data science, prompt engineering, Python, SQL, or legal technology innovation.

Responsibilities

• Lead discovery conversations to understand client objectives and desired outcomes.
• Scope and lead complex Case Insights engagements from design through delivery.
• Design solutions combining AI, generative AI, analytics, and tailored workflows.
• Develop and document prompting strategies for research and analysis.
• Evaluate AI outputs for accuracy and relevance before client use.
• Mentor Analysts and Consultants in AI literacy and client communication.
• Coordinate with leaders to develop best practices and SOPs.
• Present findings and deliver client-ready reports.

Skills

Client engagement

AI literacy

Analytical thinking

Communication

Problem solving

Education

Bachelor's degree required; advanced degree preferred

Tools

Document analysis platforms

Analytics tools

Job description

Epiq is seeking an Associate Director, Case Insights, to lead complex engagements using artificial intelligence and advanced analytics for litigation intelligence. You will translate business goals into practical solutions, supervise analysts, and guide prompting strategies across multiple matters.

You will act as a senior advisor to clients, manage discovery conversations, and oversee delivery of findings reports.