Associate Director, AI-Driven Case Insights

Epiq Systems (Private) Limited; New York (NY); On-site; USD 140,000 - 170,000; Full time

Job summary

Epiq is seeking an Associate Director, Case Insights, to lead complex client engagements leveraging artificial intelligence, advanced analytics, and tailored workflows. You will act as a senior advisor, translating client objectives into practical solutions and overseeing prompting strategies to improve research and deliverables.

You will mentor analysts and coordinate across Sales, Client Services, Operations, and IT while ensuring quality, defensible results and timely delivery across multiple

Qualifications

• Bachelor's degree required; advanced degree such as JD, MBA, MS, or MA preferred.
• Minimum 10 years of client services experience in an eDiscovery, legal technology, investigations, litigation support, or related consulting capacity.
• Demonstrated experience leading client‑facing engagements and communicating with legal, technical, and business stakeholders.
• Strong understanding of artificial intelligence and generative AI applications in research, eDiscovery, investigations, or litigation workflows.
• Hands‑on experience developing and refining prompts, evaluating AI‑generated outputs, and applying appropriate quality‑control and human‑review practices.
• Exceptional critical thinking, issue spotting, problem‑solving, and decision‑making skills.
• Experience with document analysis platforms and analytics tools used to reduce, prioritize, search, and organize data; relevant certifications preferred.
• Ability to synthesize complex technical and substantive information into clear, practical explanations and recommendations.
• Exceptional verbal, written, presentation, and facilitation skills.

Responsibilities

• Lead complex Case Insights engagements from solution design through delivery, assigning work and coordinating handoffs across project teams.
• Design and oversee solutions that combine artificial intelligence, generative AI, advanced analytics, search terms, and tailored workflows.
• Develop, test, refine, and document prompting strategies for research, analysis, synthesis, quality control, and client deliverables.
• Apply critical thinking, issue spotting, and sound professional judgment to ambiguous or high‑impact client problems.
• Evaluate AI‑assisted outputs for accuracy, relevance, context, consistency, and appropriate human oversight before use in client work.
• Mentor, train, and provide day‑to‑day guidance to Analysts, Associate Consultants, Consultants, and Senior Consultants.
• Lead client meetings, executive briefings, solution demonstrations, findings presentations, and follow‑up communications.
• Coordinate with Case Insights and Advanced Technologies to develop best practices and documented processes.

Skills

Client-facing leadership

AI literacy

Prompting

Critical thinking

Communication

Project management

Education

Bachelor's degree

Advanced degree (JD/MBA/MS/MA)

Tools

Document analysis platforms

Analytics tools

Job description

Epiq is seeking an Associate Director, Case Insights, to lead complex client engagements leveraging artificial intelligence, advanced analytics, and tailored workflows. You will act as a senior advisor, translating client objectives into practical solutions and overseeing prompting strategies to improve research and deliverables.

You will mentor analysts and coordinate across Sales, Client Services, Operations, and IT while ensuring quality, defensible results and timely delivery across multiple