Remote: Senior AI & Litigation Insights Director

1100 Epiq eDiscovery Solutions, Inc.; New York (NY); Ibrido; USD 140.000 - 160.000; Tempo pieno

Descrizione del lavoro

Epiq is seeking an Associate Director, Case Insights in New York to lead complex engagements using AI, analytics, and tailored workflows. You will translate business and legal objectives into practical solutions, coordinating across teams and mentoring analysts while ensuring quality and defensible results.

You will design prompting strategies, evaluate AI outputs, and present findings to clients and stakeholders.

Competenze

• Bachelor's degree required; advanced degree such as JD, MBA, MS, or MA preferred.
• Minimum 10 years of client services experience in an eDiscovery, legal technology, investigations, litigation support, or related consulting capacity.
• Demonstrated experience leading client-facing engagements and communicating with legal, technical, and business stakeholders.
• Strong understanding of artificial intelligence and generative AI applications in research, eDiscovery, investigations, or litigation workflows.
• Hands-on experience developing and refining prompts, evaluating AI-generated outputs, and applying quality-control and human-review practices.
• Exceptional critical thinking, issue spotting, problem-solving, and decision-making skills.
• Experience with document analysis platforms and analytics tools; relevant certifications preferred.
• Ability to synthesize complex technical and substantive information into clear, practical explanations and recommendations.
• Exceptional verbal, written, presentation, and facilitation skills.
• Proven ability to scope work, direct teams, manage deadlines, and deliver high-quality results across multiple concurrent matters.

Mansioni

• Serve as a senior client-facing advisor, leading discovery conversations to understand client objectives, constraints, risk tolerance, and desired outcomes.
• Scope and lead complex Case Insights engagements from solution design through delivery, assigning work and coordinating handoffs across project teams.
• Design and oversee solutions that combine artificial intelligence, generative AI, advanced analytics, search terms, and tailored workflows.
• Develop, test, refine, and document prompting strategies for research, analysis, synthesis, quality control, and client deliverables.
• Apply critical thinking, issue spotting, and sound professional judgment to ambiguous or high-impact client problems.
• Evaluate AI-assisted outputs for accuracy, relevance, context, consistency, and appropriate human oversight before use in client work.
• Validate workflows and results for quality, repeatability, and defensibility, and clearly explain the approach to clients and internal stakeholders; create SOP to support as needed.
• Lead client meetings, executive briefings, solution demonstrations, findings presentations, and follow-up communications.
• Partner with Sales on client presentations, opportunity development, solution positioning, and statements of work as needed.
• Oversee the preparation and delivery of findings reports and other client work product, ensuring clarity, accuracy, and alignment with client goals.
• Mentor, train, and provide day-to-day guidance to Analysts, Associate Consultants, Consultants, and Senior Consultants, including on AI literacy, prompting, critical thinking, and client communication.
• Coordinate with Case Insights and Advanced Technologies leaders to develop best practices, reusable prompting patterns, quality standards, and documented processes.
• Develop and share subject matter expertise through speaking engagements, panels, publications, internal training, and client education.
• Track project outcomes, client value, successes, lessons learned, and goals, and report regularly to leadership.
• Demonstrate strong technical proficiency while managing multiple projects, priorities, and deadlines concurrently.

Conoscenze

Client services

AI literacy

Prompt engineering

Leadership

Critical thinking

Communication

Project management

Excel

Formazione

Bachelor's degree

Advanced degree preferred

Strumenti

Analytics tools

Python

SQL

CRM systems

Office Suite

Descrizione del lavoro

Epiq is seeking an Associate Director, Case Insights in New York to lead complex engagements using AI, analytics, and tailored workflows. You will translate business and legal objectives into practical solutions, coordinating across teams and mentoring analysts while ensuring quality and defensible results.

You will design prompting strategies, evaluate AI outputs, and present findings to clients and stakeholders.