Senior Digital Transformation Analyst – IT & Cloud

Ankura; Irvine (CA); On-site; USD 65,000 - 155,000; Full time

Job summary

Ankura is seeking a Senior Associate to support IT assessments and transformation programs across client engagements. The role combines hands-on analysis with project execution, client collaboration, and coordination of defined workstreams. This position can be based in any Ankura US office.

The Senior Associate will evaluate IT operations, cloud environments, applications, service delivery, costs, risks, and performance, and help develop practical improvements with senior team members.

Qualifications

• Two to six years + of experience in IT operations, IT consulting, technology transformation, managed services, infrastructure, application management, or a related field.
• Working knowledge of enterprise IT operations, including infrastructure, cloud, applications, service delivery, vendors, governance, and technology costs.
• Experience supporting IT assessments, transformation programs, implementation initiatives, or operational improvement efforts.
• Familiarity with IT service management processes and frameworks, such as incident, problem, change, request, asset, and service-level management.
• Strong analytical and problem-solving skills with the ability to organize data and develop practical recommendations.

Responsibilities

• Support assessments of IT strategy, operations, infrastructure, cloud services, applications, service delivery, organization, vendors, costs, and risks.
• Analyze operational, financial, organizational, and technology data to identify performance gaps and improvement opportunities.
• Document current-state IT environments, processes, operating models, application portfolios, organizational structures, and vendor arrangements.
• Help develop IT strategies, operating models, transformation roadmaps, governance frameworks, and implementation plans.
• Support improvements to IT service management, including incident, problem, change, request, asset, and service-level management.
• Assist with infrastructure and cloud modernization, application rationalization, cost optimization, vendor management, and operational resilience initiatives.
• Develop financial models, benchmarks, performance metrics, dashboards, presentations, and other client deliverables.
• Conduct stakeholder interviews, facilitate working sessions, document requirements, and communicate findings.
• Manage assigned workstreams, including activities, timelines, dependencies, risks, and deliverables.
• Collaborate with client business and technology teams to implement recommended improvements.
• Prepare clear executive-level presentations that translate technical findings into business implications and actions.
• Support proposals, solution development, research, effort estimates, and other business-development activities.
• Provide guidance and quality review to junior team members as experience permits.
• Contribute to the development of methodologies, assessment tools, accelerators, and practice knowledge.

Skills

IT operations

IT consulting

Technology transformation

Managed services

Infrastructure

Application management

Data-driven analysis

Education

Bachelor’s degree in information technology / computer science / engineering / business

Tools

Microsoft Excel

PowerPoint

Job description

Ankura is seeking a Senior Associate to support IT assessments and transformation programs across client engagements. The role combines hands-on analysis with project execution, client collaboration, and coordination of defined workstreams. This position can be based in any Ankura US office.

The Senior Associate will evaluate IT operations, cloud environments, applications, service delivery, costs, risks, and performance, and help develop practical improvements with senior team members.