Senior Digital Solutions Leader – CRM, Data & Marketing

Socket.dev; Irving (TX); On-site; USD 100,000 - 186,000; Full time

Benefits offered by this job

Time off & holidays

Parental/new child leave

Comprehensive health coverage

401(k)

Job summary

Epsilon is seeking a seasoned Digital Solutions Consulting Manager to shape and deliver complex data-driven marketing and technology initiatives for large enterprise clients in the United States. You will lead discovery, define requirements, guide solution design, and oversee delivery across CRM, personalization, identity, data platforms, and analytics use cases.

You will mentor a team of consultants and analysts, partner with Solution Architects, Engineering, Analytics, and Client Management to

Qualifications

• 6+ years of experience in digital solutions consulting, technology delivery, or marketing technology implementation.
• 3+ years in a leadership or management role overseeing delivery teams.
• Deep knowledge of end-to-end digital marketing ecosystems including CRM, loyalty, personalization, campaign management, identity resolution, and customer data platforms.
• Hands-on experience with marketing technology platforms such as Salesforce Marketing Cloud, Adobe Experience Platform, Databricks, Snowflake, PeopleCloud, or comparable solutions.
• Proven ability to lead complex, multi-workstream engagements for enterprise clients in a consulting or agency environment.
• Strong business requirements documentation, functional specification, and solution design skills.
• Experience with Agile/Scrum methodologies and delivery tools (JIRA, Confluence)

Responsibilities

• Lead discovery and definition efforts, translating client business goals into clear functional and technical requirements across CRM, personalization, identity, data, and analytics use cases
• Partner with Solution Architects and Technology Leads to shape solution intent, validate feasibility, and ensure architectural decisions align with business objectives
• Own and maintain core delivery artifacts including business requirements, functional specifications, user stories, acceptance criteria, process flows, and data definitions
• Serve as a senior liaison between business stakeholders, data science, engineering, media, creative, and external technology partners to maintain alignment on scope, priorities, risks, and delivery timelines

Skills

Digital marketing

Leadership

Agile/Scrum

Requirements analysis

Tools

Salesforce Marketing Cloud

Adobe Experience Platform

Databricks

Snowflake

PeopleCloud

Job description

Epsilon is seeking a seasoned Digital Solutions Consulting Manager to shape and deliver complex data-driven marketing and technology initiatives for large enterprise clients in the United States. You will lead discovery, define requirements, guide solution design, and oversee delivery across CRM, personalization, identity, data platforms, and analytics use cases.

You will mentor a team of consultants and analysts, partner with Solution Architects, Engineering, Analytics, and Client Management to