Senior Digital Retail Growth Consultant

Toyota Motor Engineering & Manufacturing North America, Inc. Company; Plano (TX); Sur place; USD 90 000 - 135 000; Plein temps

Résumé du poste

Toyota Motor Engineering & Manufacturing North America, Inc. Company in Plano, TX is seeking a SmartPath/MONOGRAM Digital Retail Consultant to manage dealer launches and optimize platform usage across the field.

This role collaborates with regional staff and partners to train dealers on SmartPath and MONOGRAM, supporting F&I and related services. You will travel 50-75% to dealerships, work under the Sales/DEAL team, and stay current with new features and best practices to drive adoption and

Qualifications

• Bachelor's degree (or higher), or equivalent professional work experience that is relevant to this position.
• Experience in an OEM regional office or held positions at the OEM corporate level with significant responsibility for dealer interaction.
• Retail experience in a dealership would also be considered in lieu of field experience.
• Strong understanding of automotive consumer digital user experiences and user interfaces.
• Experience with installing and training Digital Retailing solutions for automotive dealerships.
• Strong project management skills
• Strong ability to build cross-functional relationships across an organization, Sales, Marketing, Service, etc.
• Intermediate or above skill level for Microsoft Suite of tools including Office 365 (Word, Excel, PowerPoint, Teams, Outlook)

Responsabilités

• Experience working with dealers, region field staff, and our business partners to enhance SmartPath and MONOGRAM utilization in existing dealerships by assessing current usage, developing, and implementing action plans, and providing ongoing support and training.
• Monitor and analyze performance metrics to measure the success of utilization strategies and identify opportunities for further improvement.
• Provide training to regional and dealership personnel on SmartPath and MONOGRAM tools and enhancements, including refresher sessions and support for F&I rollouts.
• Support the launch of new dealerships onto SmartPath and MONOGRAM, coordinating launch activities and delivering initial training.
• Travel to dealerships and field offices (50-75% of the time) to implement initiatives and collaborate with region field staff.
• Communicate program updates and facilitate the resolution of technical issues.
• Serve as a SmartPath and MONOGRAM subject matter expert (SME), staying current with new features and best practices.
• Contribute to the continuous improvement of SmartPath and MONOGRAM processes and participate in cross-functional activities.
• Assist in training and onboarding new team members within the DEAL team and regions.

Connaissances

Dealers liaison

Project management

Cross-functional collaboration

Communication skills

Training delivery

Formation

Bachelor's degree or higher

Outils

Office 365

CRM systems

Microsoft Excel

Description du poste

Toyota Motor Engineering & Manufacturing North America, Inc. Company in Plano, TX is seeking a SmartPath/MONOGRAM Digital Retail Consultant to manage dealer launches and optimize platform usage across the field.

This role collaborates with regional staff and partners to train dealers on SmartPath and MONOGRAM, supporting F&I and related services. You will travel 50-75% to dealerships, work under the Sales/DEAL team, and stay current with new features and best practices to drive adoption and