Senior Digital Program Manager (Hybrid) | Cloud & Agile Leader

Diversified Services Network, Inc.; Chicago (IL); Hybrid; USD 110,000 - 115,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Vision Insurance

Disability insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Paid Holidays

Job summary

Diversified Services Network, Inc. (DSN) is seeking a Senior Digital Program Manager to lead delivery of platform features across multiple scrum teams in our Chicago, IL, Peoria, IL or Dallas, TX office locations.

This role combines leadership with hands-on program management, aligning digital strategy with business goals and mentoring less experienced managers. You will manage project charters, budgets, risks, and communications, applying Agile or Waterfall methodologies as appropriate.

Qualifications

• Bachelor’s degree with 8+ years of professional experience in this capacity, OR
• Master’s degree with 5+ years of experience
• Experience working with large programs or enterprise organizations

Responsibilities

• Manage the planning and execution of project deliverables, ensuring on-time, on-budget completion
• Manage the project charter, communications, metrics, reporting, and program plan including dependencies and budget
• Guide cross-functional teams in project execution using cloud-based platforms and business acumen
• Manage multiple projects concurrently
• Apply knowledge of products/services, internal systems and external factors to meet customer expectations
• Serve as primary communicator with clients and internal stakeholders on project status
• Identify and manage risks; log and review program risks with stakeholders and mitigate accordingly
• Define program scope and success indicators to realize benefits within timeframes
• Apply Agile or Waterfall methodologies to maximize velocity and innovation
• Prioritize program requirements with Product Owner and stakeholders
• Develop communication and stakeholder management plans for the program
• Provide regular updates to business stakeholders and consumers of deliverables
• Create and manage dependencies across active projects
• Provide leadership and mentorship to project managers
• Develop rough order of magnitude for program budget and forecast spend
• Communicate program status using visual reporting tools and maintain artifacts
• Advocate for program adoption

Skills

Agile project management

Data engineering collaboration

Azure DevOps

Software development management

Application development life cycle

Education

Bachelor’s degree in Information Systems, Computer Science, or related field

Master’s degree in related field

Tools

Azure DevOps

AWS

Job description

Diversified Services Network, Inc. (DSN) is seeking a Senior Digital Program Manager to lead delivery of platform features across multiple scrum teams in our Chicago, IL, Peoria, IL or Dallas, TX office locations.

This role combines leadership with hands-on program management, aligning digital strategy with business goals and mentoring less experienced managers. You will manage project charters, budgets, risks, and communications, applying Agile or Waterfall methodologies as appropriate.