Senior Digital Product Leader, Deposits & Onboarding

JPMorgan Chase; Columbus (OH); On-site; USD 110,000 - 140,000; Full time

Job summary

JPMorgan Chase in Columbus is seeking a Product Manager for the Deposits 2.0 team to lead end-to-end product lifecycle, act as the voice of the customer, and deliver scalable, high-quality deposits products. You will collaborate with Design, Engineering, Data, and Marketing to launch customer-centric solutions while measuring success across key metrics.

You will guide discovery, roadmap alignment, and activation strategies, focusing on retention and value delivery with strong analytics,

Qualifications

• 5+ years of experience or equivalent expertise in product management or a relevant domain area.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Hands-on familiarity with product analytics, experimentation, and lifecycle messaging platforms; ability to define event schemas and measurement plans.
• Cross-functional leadership across Product, Design, Engineering, Data/Analytics, Product Marketing in a matrixed environment.

Responsibilities

• Develops a product strategy and product vision that delivers value to customers.
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
• Creates product and feature onboarding flows and customer guidance (checklists, tours, progressive disclosure) in partnership with Design and Engineering.
• Defines the activation strategy, activation criteria, and leading indicators for each customer segment; set clear OKRs for activation and early retention.
• Owns the activation funnel end‑to‑end; analyze friction points via pathing, funnel, and cohort analysis; prioritizes fixes that reduce time to first value.
• Create services that allow for rapid experimentation (A/B and multivariate) across onboarding, messaging, and feature discovery with statistical rigor and data ethics guardrails.
• Improve feature discoverability and adoption through smart nudges, in‑app guidance, and customer education content.

Skills

Product management

Data analytics

Cross-functional leadership

User research

A/B testing

Job description

JPMorgan Chase in Columbus is seeking a Product Manager for the Deposits 2.0 team to lead end-to-end product lifecycle, act as the voice of the customer, and deliver scalable, high-quality deposits products. You will collaborate with Design, Engineering, Data, and Marketing to launch customer-centric solutions while measuring success across key metrics.

You will guide discovery, roadmap alignment, and activation strategies, focusing on retention and value delivery with strong analytics,