Senior Digital Guest Experience Product Manager - Remote

penninteractive; United States; Remote; USD 165,000 - 195,000; Full time

Benefits offered by this job

Education reimbursement

Career development opportunities

Mentoring programs

Job summary

penninteractive is seeking a senior product manager to lead digital experiences across a multi-location entertainment and hospitality environment. You will connect mobile product decisions with on-site services, guiding discovery, launch and continuous improvement across the guest journey.

The role requires seven+ years of product management for digital/physical experiences, strong stakeholder influence, and experience with iOS/Android release processes, APIs, and platform architecture.

Qualifications

• At least seven years of product management experience leading consumer digital products.

Responsibilities

• Set a multi-year product vision and prioritize guest-journey improvements across arrival, services, rewards and visits.
• Identify friction through journey mapping, user research, data, competitive analysis and experiments.
• Shape features like location-aware experiences, services, personalized offers and loyalty recognition.
• Coordinate with engineering, design, data, marketing, compliance, operations and property teams to deliver new capabilities.
• Plan pilots, launches and on-site activations; measure results and refine experiences while complying with regulations.

Skills

Product strategy

Roadmapping

User research

Cross-functional leadership

Analytics & experiments

Stakeholder management

Job description

penninteractive is seeking a senior product manager to lead digital experiences across a multi-location entertainment and hospitality environment. You will connect mobile product decisions with on-site services, guiding discovery, launch and continuous improvement across the guest journey.

The role requires seven+ years of product management for digital/physical experiences, strong stakeholder influence, and experience with iOS/Android release processes, APIs, and platform architecture.