Senior Digital Experience Engineer - DEX Automation

Providence Health & Services; Sonoma (CA); On-site; USD 110,097 - 187,463; Full time

Benefits offered by this job

Best-in-class benefits

Financial security support

Professional growth opportunities

Job summary

A leading healthcare organization is seeking a Principal Service Engineer in Sonoma, California. The role emphasizes enhancing the digital experience for caregivers through the DEX platform. Candidates should possess over 8 years of related experience, particularly in automation and resilience modeling. The successful applicant will be instrumental in setting technical standards, mentoring engineers, and influencing architectural decisions while ensuring high-quality service delivery.

Qualifications

• 8+ years of relevant experience, preferably in IT or DEX platforms.
• Strong experience with automation in deployment and recovery.
• Experience in influencing team members to meet Quality of Service expectations.

Responsibilities

• Own and operate the DEX platform to enhance digital experience.
• Partner with various teams to design and scale services.
• Set technical standards and mentor junior engineers.

Skills

Automation

N-tier solutions

Resilience modeling

Root cause analysis

Data leveraging

Advanced problem solving

Education

Bachelor's Degree in Computer Engineering or relevant field

Master's Degree in relevant field

Tools

Nexthink

PowerShell

Git/GitHub

Microsoft Intune

Jamf Pro

Job description

A leading healthcare organization is seeking a Principal Service Engineer in Sonoma, California. The role emphasizes enhancing the digital experience for caregivers through the DEX platform. Candidates should possess over 8 years of related experience, particularly in automation and resilience modeling. The successful applicant will be instrumental in setting technical standards, mentoring engineers, and influencing architectural decisions while ensuring high-quality service delivery.