Senior Digital Analytics & Insights Lead

Testing Site - JPMC; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase is seeking a Senior Associate on the Employee Experience Analytics Team to shape digital analytics strategies across web and mobile products. You will lead tagging, event tracking, and data storytelling to inform product decisions and drive employee experience improvements.

Collaborating with Digital Product Owners and engineering, you will build dashboards, ensure data governance, and translate business goals into technical specifications for analytics initiatives.

Qualifications

• 3+ years of analytics experience synthesizing digital and offline data to derive insights.
• Strong SQL, R, or Python for data analysis and joining diverse datasets.
• Proficiency with digital analytics tools: Adobe Analytics & Google Analytics.
• Ability to translate data into actionable insights for executives and stakeholders.

Responsibilities

• Craft and present stories using digital and offline data to influence product decisions.
• Develop product insights for senior leadership showing holistic performance and user behavior.
• Support analytics framework implementation including offline data collection and tag management.
• Translate business goals into technical specs for engineering and analytics.
• Collaborate with product owners on roadmap features and measurement strategies.
• Document requirements and ensure data governance and hygiene across sources.

Skills

SQL

Python

R

Adobe Analytics

Google Analytics

Data storytelling

Tools

Tag Management Systems

Data Visualization Tools

ETL/Data Prep

Job description

JPMorgan Chase is seeking a Senior Associate on the Employee Experience Analytics Team to shape digital analytics strategies across web and mobile products. You will lead tagging, event tracking, and data storytelling to inform product decisions and drive employee experience improvements.

Collaborating with Digital Product Owners and engineering, you will build dashboards, ensure data governance, and translate business goals into technical specifications for analytics initiatives.