Senior Development Operations Coordinator

American Cancer Society

Cleveland (OH)

On-site

USD 33,000 - 37,000

Full time

6 days ago

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Benefits offered by this job

Paid time off

Medical benefits

Dental benefits

Retirement plan

Wellness programs

Professional development

Job summary

The American Cancer Society is seeking an experienced fundraising operations coordinator to support multi-channel portfolios and events in Cleveland. You will help plan, execute, and track revenue initiatives while delivering high-quality service to volunteers, partners, and staff.

You will manage administrative tasks, data entry in CRM, and reporting, assist with workflow systems, and provide training and onboarding support to coordinators to ensure consistent execution and strong stakeholder

Qualifications

Minimum degree is Associate degree or equivalent experience.
Strong customer service and relationship-building skills.
Experience with fundraising operations and event support is preferred.
Knowledge of CRM systems and reporting tools.

Responsibilities

Provides fundraising and event support to meet revenue targets and manage relationships with participants and vendors.
Maintains organized task systems and monitors deadlines to support revenue growth and operational excellence.
Performs financial/administrative duties including donations processing and expense tracking.
Supports CRM data needs, generates reports, and provides insights for decision-making.
Acts as a subject-matter expert in tools and fundraising programs; assists training and materials development.
Provides volunteer and leadership support, including recruitment, recognition, and stewardship.