Senior Coordinator, Development

American Cancer Society; Chicago (IL); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

Dental benefits

Retirement plan

Wellness programs

Professional development

Job summary

The American Cancer Society is seeking a detail‑oriented events and operations professional to support a multi‑million‑dollar area and portfolio of events in Chicago. You will drive high‑quality event execution, manage relationships with volunteers, sponsors and vendors, and support area leadership with data and communications.

Key responsibilities include coordinating event projects, processing donations and expenses, and leveraging internal platforms to meet revenue and growth goals.

Qualifications

• Associate degree preferred or equivalent work experience.
• Minimum 3 years of event support or operations experience.
• Experience interfacing with volunteers, partners and sponsors.

Responsibilities

• Coordinate event execution with managers, volunteers and vendors to achieve revenue targets.
• Oversee event projects including online presence, communications, auction, collateral and inventory.
• Handle donations, payments and expense tracking per internal policies.
• Provide support to area leadership and volunteer governance groups.
• Serve as a subject matter expert on internal platforms and data systems.
• Assist with volunteer recruitment, training, scheduling and recognition.

Skills

Event coordination

Stakeholder management

Customer service

Problem solving

Independent worker

Salesforce

PowerBI

MS Office

MS Teams

Multi‑mode communications

Education

Associate degree

Tools

Salesforce

PowerBI

Microsoft Office

Microsoft Teams

Job description

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.

The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

Responsible for providing comprehensive support to a multi-million-dollar area, a multi-event portfolio, and the associated teams, ensuring efficient execution of business operations. Serves as a key member of an area development team, critical to achieving revenue success through excellent internal and external relationship management, revenue support functions and event execution. Proactively manages and executes critical tasks and activities for the area and a large portfolio of events, driving achievement of the area revenue plan and growth strategies. Contributes to area and region projects, playing a pivotal role in driving operational excellence and supporting growth initiatives.

ESSENTIAL FUNCTIONS:

• In partnership with event managers, ensures best in class event execution and the achievement of aggressive revenue targets. Manages relationships with event participants, volunteers, partners, sponsors and vendors, with a focus on high quality execution and stewardship. Oversees assigned event projects including, but not limited to, event online presence/website, event communications, look book, auction, event collateral, and inventory management. 65%
• Manages financial tasks including processing donations, managing payment processes, and tracking expenses in accordance with internal policies and procedures. 15%
• Provides multi-faceted support for the area leadership team and volunteer leadership including the area boards, event leadership committees, and executive volunteer engagement. 5%
• Subject matter expert in the use of internal platforms and data systems to achieve business objectives –financial, event & constituent management, reporting, legal, procurement, contract management, communications, promotion/brand, auction management. 5%
• Assists with event volunteer management – recruitment, training, scheduling, day of event, communications, recognition, stewardship. 5%
• Provides general office and business operation support. 5%

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: Associate degree preferred or a combination of education and work experience.
• Preferred Degree:
• Certificate(s) or License(s): None
• Years of experience: 3 years of event support or operations support experience

KNOWLEDGE, SKILLS, AND ABILITY:

• Ability to proactively identify needs & issues and implement solutions to address them.
• Skilled in building strong internal partnerships and working collaboratively with team members to ensure consistent communication and integration to achieve shared objectives.
• Excels in building strong external relationships with partners and volunteers with a focus on providing excellent customer service and customer-centric solutions
• Understands and can effectively navigate complex company dynamics and processes, involving the right stakeholders to remove barriers and get things done
• Self-accountable to meet commitments while gaining trust and confidence through honesty and integrity.
• Self-directed, works independently with little direction, taking initiative to identify and complete work
• Develops expertise in systems quickly, utilizing our tools to effectively and efficiently complete tasks and support the team – Salesforce, PowerBI, Microsoft Office, Microsoft Teams, etc.
• Develops and delivers multi-mode communications tailored to unique needs of different business activities and audiences.
• Effectively manages multiple priorities and timelines, delivering high quality results
• Ability to interpret and implement policies and procedures.

TRAVEL REQUIREMENTS:

• Limited travel to area meetings and events, including some evening and weekend work

PHYSICAL REQUIREMENTS:

• No specific physical requirements

The starting rate is $25.00 to $27.00. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits.

We are a proud equal opportunity employer.