Development Operations Lead — Fundraising & Events

American Cancer Society; Kentucky; On-site; USD 68,770,000 - 77,366,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

Dental benefits

Retirement benefits

Wellness programs

Professional development

Job summary

American Cancer Society is seeking a dedicated fundraising and operations professional to support multi-million-dollar portfolios and event channels. You will help execute plans, manage timelines, and coordinate with volunteers, sponsors, and vendors to ensure exceptional donor experiences.

The role emphasizes customer service, data integrity, and cross-team collaboration, with opportunities to mentor coordinators and deepen fundraising program expertise.

Qualifications

• Associate degree or equivalent; 3+ years of event support or fundraising ops.
• Experience with CRM and reporting tools.
• Strong customer service and relationship management.

Responsibilities

• Provide fundraising and event execution support to achieve revenue targets; manage timelines and stakeholders.
• Manage workflows and deadlines; support revenue growth and operational excellence.
• Process donations and payments; track expenses; ensure policy alignment.

Skills

Customer service

Relationship building

Cross-team collaboration

Organizational skills

Communication

Education

Associate degree or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Salesforce/CRM

Reporting tools

Job description

American Cancer Society is seeking a dedicated fundraising and operations professional to support multi-million-dollar portfolios and event channels. You will help execute plans, manage timelines, and coordinate with volunteers, sponsors, and vendors to ensure exceptional donor experiences.

The role emphasizes customer service, data integrity, and cross-team collaboration, with opportunities to mentor coordinators and deepen fundraising program expertise.