Senior Technical Writer - AI Product Documentation Lead

Kong; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Kong Inc., the AI Connectivity Company, is seeking a technical writer to own the documentation strategy for a product area and collaborate with product managers and engineers. You will write, test, and maintain how-to guides, references, and overviews, ensuring accuracy and alignment with product plans.

You'll work closely with AI-native workflows, contribute to docs platform improvements, and participate in cross-team discussions to ensure the docs stay in sync with evolving features and

Qualifications

• You've worked alongside other technical writers on a docs team.
• You've worked as a technical writer at a software company or a startup.
• Experience working with AI and AI-native workflows (building skills using MCP servers).
• An understanding of how to test software, including APIs and command line tools, and hands-on experience doing it.
• Comfort working in the command line, and solid Git experience.
• Experience maintaining, managing, and reviewing docs in a docs-as-code environment.

Responsibilities

• Own your product area and document strategy for that area, coordinating with the docs team.
• Work with product and field teams to identify docs gaps and bring data to justify work.
• Sit in on product management discussions to align docs with product strategy.
• Write and edit how-to guides, reference documentation, landing pages and overviews.
• Test everything you write by using the feature, talking to experts, and running API tests.
• Review docs for technical accuracy and adherence to guidelines.

Skills

Technical writing

AI workflows

Docs-as-code

Git

API testing

Command line

Collaboration

Tools

Git

Job description

Kong Inc., the AI Connectivity Company, is seeking a technical writer to own the documentation strategy for a product area and collaborate with product managers and engineers. You will write, test, and maintain how-to guides, references, and overviews, ensuring accuracy and alignment with product plans.

You'll work closely with AI-native workflows, contribute to docs platform improvements, and participate in cross-team discussions to ensure the docs stay in sync with evolving features and