Senior Desktop Technician: End-User IT & GIS Support

Gunnison Consulting Group; Devils Lake (ND); Vor Ort; USD 40.000 - 43.000; Vollzeit

Benefits dieser Stelle

3 weeks Personal Leave

11 paid Holidays each year

5 days Flexible Time Off each year

401(k) company match 50% up to 10% of薪

Zusammenfassung

Gunnison Consulting Group in the United States (Devils Lake, ND) is seeking a Desktop Technician to support the DOI/IA user base across desktops, laptops, mobile devices, and network infrastructure. You will install, configure, and troubleshoot hardware, software, and end-user applications, including GIS or AutoCAD environments.

The role requires an Associate degree or equivalent, 3+ years of experience, and ability to obtain a government clearance.

Qualifikationen

• Associate degree or equivalent combination of education and experience.
• Minimum of 3 years of related technical experience.
• Experience supporting desktop and laptop systems, mobile devices, printers and scanners.
• Experience with LAN, servers and network switches.
• Working knowledge of Microsoft Office and Google Workspace.

Aufgaben

• Provide advanced Tier II/III technical support and resolve moderately complex issues.
• Provide advanced desktop and end-user support for hardware, software, and peripherals.
• Troubleshoot desktops, laptops, mobile devices, and network connectivity.
• Support Microsoft Office and Google Workspace (Gmail).
• Install, configure, and maintain hardware and software systems.
• Support GIS, AutoCAD, or other business applications.
• Document incidents, resolutions, and system changes in a ticketing system.
• Collaborate with IT teams to resolve escalated issues.

Kenntnisse

Desktop & laptop systems

Mobile devices

Printers & scanners

LAN, servers & switches

Microsoft Office

Google Workspace

Independent problem solving

Ausbildung

Associate degree or equivalent

Tools

GIS

AutoCAD

Jobbeschreibung

Gunnison Consulting Group in the United States (Devils Lake, ND) is seeking a Desktop Technician to support the DOI/IA user base across desktops, laptops, mobile devices, and network infrastructure. You will install, configure, and troubleshoot hardware, software, and end-user applications, including GIS or AutoCAD environments.

The role requires an Associate degree or equivalent, 3+ years of experience, and ability to obtain a government clearance.