Senior Desktop Engineer (Intune, Citrix, Microsoft 365)

Yoh Services LLC; Jersey City (NJ); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Medical, Prescription, Dental & Vision

HSA (Health Savings Account)

Life & Disability Insurance

401K Retirement Savings Plan

Referral Bonus Programs

Certification and training

Job summary

Yoh is seeking a Senior Desktop Engineer in Jersey City, NJ, to support Windows 11 endpoints, Citrix VDI, Intune, and Microsoft 365. The role is hybrid (3 days onsite) with a 3-month contract to hire, and offers a base pay of up to $120k plus a 10% bonus.

The successful candidate will own endpoint deployment, onboarding/offboarding, and escalation to specialized teams as needed, ensuring top-tier user support.

Qualifications

• Strong experience supporting Windows 11 desktops and laptops.
• Intune device deployment and Autopilot management.
• Citrix Virtual Desktop Infrastructure (VDI) experience.
• Microsoft 365/Exchange Online administration and support.
• Level 2/Level 3 desktop troubleshooting experience.
• Experience deploying and provisioning endpoint devices.
• Ability to escalate issues to infrastructure teams.

Responsibilities

• Primary point of contact for endpoint issues; troubleshoot and resolve.
• Deploy and support Windows 11 endpoints; manage Intune and Autopilot.
• Support Citrix VDI environments and Microsoft 365 services.
• Onboard and offboard users; assist with deployments and provisioning.
• Escalate infrastructure issues to appropriate teams when needed.

Skills

Windows 11 support

Intune

Citrix VDI

Microsoft 365

Desktop troubleshooting

Endpoint deployment

Issue escalation

Tools

Intune

Citrix VDI

Microsoft 365 Admin

Job description

Title: Senior Desktop Engineer (Intune, Citrix, Microsoft 365)

Location: Jersey City, NJ

Type: Hybrid (3 days onsite)

Terms: 3 Months Contract to Hire

Pay Rate: $50/hr - $55/hr

Salary: $95K - $120K base + 10% Bonus

The team is looking to add a Level 2/Level 3 Windows Desktop Administrator to support a rapidly growing user base that has more than doubled over the past year. The role is heavily focused on supporting Windows 11 laptops, Citrix-hosted VDI, Microsoft Intune, and Microsoft 365. The individual will serve as the primary point of contact for endpoint issues, troubleshoot problems, perform deployments, onboard and offboard users, and elevate infrastructure issues to specialized teams when necessary.

Must-have Technical Skills

• Strong experience supporting Windows 11 desktops and laptops.
• Hands‑on administration and support of Microsoft Intune (device deployment, Autopilot, endpoint management, onboarding/offboarding).
• Experience supporting Citrix Virtual Desktop Infrastructure (VDI).
• Microsoft 365/Exchange Online administration and support.
• Level 2/Level 3 desktop troubleshooting experience.
• Experience deploying and provisioning endpoint devices.
• Ability to recognize when issues require escalation to infrastructure teams.

Preferred / Nice-to-Have Skills

• Intune engineering and application deployment experience.
• PowerShell scripting (preferred, not required).
• Understanding of Active Directory and Group Policy (GPO).
• Experience supporting developer workstations and development tools.
• Mobile device management for iPhones, iPads, and Android devices through Intune.
• Experience migrating on‑premises VDI environments to cloud‑based solutions (future initiative).
• Familiarity with endpoint security platforms (vendor experience is transferable).

Soft Skills They Are Looking For

• Excellent customer service and communication skills.
• Comfortable supporting everyone from executives and C‑level leadership to end users.
• Strong troubleshooting and analytical abilities.
• Ability to work independently in a small team.
• Adaptable with a willingness to learn new technologies.
• Calm under pressure during mission‑critical production issues.
• Follows documented procedures and delivers consistent solutions.

Benefits

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly e‑payroll
• Referral Bonus Programs
• Certification and training opportunities

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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