Senior Desktop Engineer: Image Deploy & AD/MDM Expert

Trigyn Technologies Limited; City of Albany (NY); On-site; USD 75,000 - 120,000; Full time

Job summary

Trigyn Technologies, Inc. is seeking a Desktop Engineer / Specialist in Albany, NY to build, test, and update standardized OS images using PDQ, MECM/SCCM, MDT, or SmartDeploy. You will maintain drivers, configure provisioning workflows, and patch systems monthly while ensuring security and compliance across the fleet.

You will mentor junior staff, write technical docs, and collaborate with AD/Entra ID and network teams to align endpoint configurations with security policies.

Qualifications

• Requires field experience in Desktop Engineering with independent work capability.
• 84 months experience in Desktop Engineering and related areas.
• 84 months in Active Directory group policy and networking concepts.

Responsibilities

• Build, test, and update OS images (Windows/macOS) using deployment tools.
• Maintain hardware drivers/BIOS in deployment sequences.
• Configure provisioning workflows for remote and on-site users.
• Evaluate new computer models for image compatibility.
• Deploy monthly OS and app patches to mitigate vulnerabilities.
• Monitor endpoint security (EDR/AV/Firewalls) for fleet compliance.
• Review vulnerability reports and apply remediation scripts.
• Manage drive encryption via GPOs or MDM policies.
• Package apps with scripting (PowerShell/VBScript) and deploy silently.
• Maintain self-service software portal for user installs.
• Monitor application versions to enforce standardization.
• Serve as Tier 3/4 escalation for complex endpoint issues.
• Collaborate with admins to align with AD/Entra ID and network security.
• Use analytics to identify and fix performance bottlenecks.

Skills

Independent work

Troubleshooting

Documentation

Mentorship

Policy enforcement

Education

MS Windows certifications

Tools

PDQ

MECM/SCCM

MDT

SmartDeploy

PowerShell

VBScript

Group Policy

Job description

Trigyn Technologies, Inc. is seeking a Desktop Engineer / Specialist in Albany, NY to build, test, and update standardized OS images using PDQ, MECM/SCCM, MDT, or SmartDeploy. You will maintain drivers, configure provisioning workflows, and patch systems monthly while ensuring security and compliance across the fleet.

You will mentor junior staff, write technical docs, and collaborate with AD/Entra ID and network teams to align endpoint configurations with security policies.