Senior Desktop Engineer (QA) — Windows, PowerShell & MDM

Diverse Agile Solutions; New York (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

Diverse Agile Solutions is seeking an Expert IT Specialist (QA) to provide senior-level desktop engineering and enterprise support in New York, onsite. The role focuses on delivering secure endpoint platforms, troubleshooting complex desktop issues, and supporting end users with high SLA requirements.

The candidate will lead initiatives in image deployment, policy management, and VPN/VDI troubleshooting while collaborating with IT, security, and operations teams to ensure a robust desktop

Qualifications

• 7+ years of desktop engineering experience.
• Proven ability to guide large teams and manage complex support.
• Extensive experience with Windows 11 and 64-bit OS.
• Experience with VPN, VDI, MFA, and network printing.
• Strong scripting and automation capabilities (PowerShell preferred).
• Experience applying cybersecurity best practices and compliance requirements.

Responsibilities

• Provide end-user hardware and software support; improve Service Desk processes.
• Develop endpoint hardware architecture and OS configurations.
• Create secure Windows baseline images for hardware configurations.
• Support application packaging, deployment, and release control.
• Automate platform management with PowerShell.
• Administer enterprise MDM solutions.
• Maintain endpoint security and compliance per cybersecurity program.
• Define and manage Group Policy and AD configurations.
• Plan and coordinate system upgrades and changes.
• Monitor and test infrastructure products and services.
• Collaborate with IT, security, and operations teams.

Skills

PowerShell scripting

VBScript

VPN/VDI troubleshooting

Endpoint security

Windows image deployment

Education

Microsoft Windows certifications

Tools

Active Directory

Group Policy

MDM solutions

PKI

Job description

Diverse Agile Solutions is seeking an Expert IT Specialist (QA) to provide senior-level desktop engineering and enterprise support in New York, onsite. The role focuses on delivering secure endpoint platforms, troubleshooting complex desktop issues, and supporting end users with high SLA requirements.

The candidate will lead initiatives in image deployment, policy management, and VPN/VDI troubleshooting while collaborating with IT, security, and operations teams to ensure a robust desktop