Senior Desktop Automation & UX Engineer

General Dynamics Information Technology; Maryland; On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

401(k) with company match

Health and wellness benefits

Internal mobility program

Professional development

Access to cutting-edge technology

Job summary

General Dynamics Information Technology (GDIT) is seeking a hands-on Principal End User Experience / Desktop Automation Engineer to support enterprise desktop environments, with strong scripting and endpoint administration to automate workflows and improve user performance.

The role emphasizes data-driven insights, Splunk-based observability, and integration of tooling (SCCM, Intune, Tanium) to raise endpoint health and deliver measurable improvements for the organization in Annapolis Junction,

Qualifications

• Bachelor’s degree required.
• 8+ years of related experience in endpoint engineering or desktop engineering.
• Strong scripting, desktop administration, SQL querying, data analysis, and automation skills.

Responsibilities

• Develop and maintain automation solutions using scripting (PowerShell, SQL, SQLite, SCALE, etc.) to support endpoint management and workflows.
• Administer and support enterprise desktop environments (Windows preferred).
• Create and maintain SQL queries and data sets to analyze endpoint performance and user experience metrics.
• Leverage analytics frameworks to identify trends and improvement opportunities.
• Utilize Splunk dashboards, searches, and alerts to monitor endpoint health and KPIs.
• Integrate desktop tooling (SCCM, Intune, 1E, Tanium) with analytics platforms for centralized visibility.
• Automate remediation actions based on data-driven thresholds.
• Collaborate with infrastructure, operations, and service desk teams to improve end-user experience.
• Build dashboards and reports for leadership and operational teams.
• Document automation workflows, scripts, and analytics models.

Skills

Strong scripting

Desktop administration

SQL/SQLite querying

Data analysis of endpoint metrics

Windows endpoint troubleshooting

Automation development

Education

Bachelor’s degree (BA/BS)

Tools

SCCM

Intune

1E

Tanium

Splunk

Job description

General Dynamics Information Technology (GDIT) is seeking a hands-on Principal End User Experience / Desktop Automation Engineer to support enterprise desktop environments, with strong scripting and endpoint administration to automate workflows and improve user performance.

The role emphasizes data-driven insights, Splunk-based observability, and integration of tooling (SCCM, Intune, Tanium) to raise endpoint health and deliver measurable improvements for the organization in Annapolis Junction,