Senior Deskside IT Support Lead - Emergency Ops
DMI
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Benefits offered by this job
Job summary
DMI is seeking a Sr. Deskside Support Specialist to provide technical support and solve complex IT issues for deployed personnel in Atlanta, Georgia. This position requires 6-8 years of experience in deskside support, along with a Bachelor of Science in Information Technology. The role involves overseeing configuration of IT systems and mentoring junior staff while collaborating with emergency response teams.
Joining DMI means becoming part of a company committed to values such as honesty, customer focus, and innovation, offering a diverse and rewarding work environment.
Qualifications
- 6-8 years of experience in deskside support.
- Must be a U.S. Citizen.
Responsibilities
- Serve as a technical lead for deskside IT support, resolving complex issues.
- Oversee configuration and maintenance of deployable LAN kits and scientific workstations.
- Coordinate IT asset management and ensure compliance with procedures.
- Provide mentorship to junior specialists in troubleshooting efforts.
- Collaborate with Emergency Preparedness team during high‑pressure events.
Skills
Education
Job description
DMI is seeking a Sr. Deskside Support Specialist to provide technical support and solve complex IT issues for deployed personnel in Atlanta, Georgia. This position requires 6-8 years of experience in deskside support, along with a Bachelor of Science in Information Technology. The role involves overseeing configuration of IT systems and mentoring junior staff while collaborating with emergency response teams.
Joining DMI means becoming part of a company committed to values such as honesty, customer focus, and innovation, offering a diverse and rewarding work environment.
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