Senior Dental Equipment Field Technician

Brasseler USA Inc.; Kentucky; On-site; USD 55,000 - 76,000; Full time

Job summary

Henry Schein, Inc. is seeking an Equipment Service Technician to repair and service dental equipment in clinical settings.

The role focuses on delivering excellent customer service, resolving complex issues, and supporting installation and maintenance tasks across various devices. The technician will manage on-site responsibilities, maintain van inventory, and prepare detailed service reports while following OSHA safety standards.

Qualifications

• Cross certified in digital x-ray and CAD/CAM systems.
• Proven ability to present preventative maintenance to customers.
• Experience administering timely and accurate work orders, FSRs, and reporting.
• Ability to liaise between Henry Schein, customers, contractors and EPM.
• Demonstrated lead technician capabilities.

Responsibilities

• Provide courteous, professional repair services and on-site installations.
• Manage on-site installation, repair, maintenance and testing tasks.
• Maintain inventory in van and generate detailed service reports.
• Review work orders with customer before departure and ensure billing is complete.
• Adhere to OSHA requirements and safety protocols.

Skills

Cross certified

Lead technician

Troubleshooting

Customer service

Team liaison

Education

High School education

Associates/Technical certification

Job description

Henry Schein, Inc. is seeking an Equipment Service Technician to repair and service dental equipment in clinical settings.

The role focuses on delivering excellent customer service, resolving complex issues, and supporting installation and maintenance tasks across various devices. The technician will manage on-site responsibilities, maintain van inventory, and prepare detailed service reports while following OSHA safety standards.