Senior Delivery Manager

Ex; United States; Remote; USD 130,000 - 140,000; Full time

Job summary

Ex is seeking an experienced Life and Annuity Manager to lead complex initiatives across life insurance and annuity programs. You will bring deep domain expertise in life and annuity products and a strong understanding of the TPA ecosystem, including policy administration, underwriting rules, and post-issue workflows.

The role requires seasoned project management across cross-functional teams, vendors, and client stakeholders to drive end-to-end delivery while managing scope, timelines, risks,

Qualifications

• Experience leading complex lifecycle initiatives in life and annuity products.
• Proven project management skills across cross-functional teams, vendors and clients.
• Experience with TPA operating models, system integrations and platform upgrades.

Responsibilities

• Lead end-to-end delivery across cross-functional teams, vendors and client stakeholders.
• Manage scope, timelines, risks and communications; align with client goals.
• Drive digital initiatives including AI-based solutions within the program.

Skills

Life & Annuity

TPA ecosystem

Policy Admin System

New Business

Underwriting rules

Workflow management

Portals

Document management

Policy conversions

Operations

Tools

Policy Admin System

Document Management Systems

Portals

Job description

Work Location- Remote- United States

US Salary Range- $130K-$140K

https://www.exlservice.com/us-careers-and-benefits

We are seeking an experienced Life and Annuity Manager to lead and manage complex initiatives across the life insurance and annuity landscape. The ideal candidate will bring deep domain expertise in life and annuity products and a strong understanding of the Third-Party Administrator (TPA) ecosystem, including platforms such as Policy Admin system, New Business, Underwriting rules, Post issue Workflow, Portals, document management systems, policy conversions, and operations.

This role demands a seasoned professional with proven project management expertise, capable of driving end-to-end delivery across cross-functional teams, vendors, and client stakeholders. You will be expected to manage scope, timelines, risks, and communications, while aligning with client expectations and strategic business goals.

Experience in working within TPA operating models, managing system integrations, platform upgrades, and implementing digital and AI-based initiatives will be a significant advantage. Strong communication,