Senior DC Operations Manager — Lean & Customer-Driven

Ryder System, Inc.; Port Deposit (MD); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits start

401(k) with company match

Employee stock purchase plan

Discounts on tools, cars, appliances,

Paid holidays and PTO

Maternity leave

Job summary

Ryder System, Inc. in Port Deposit, MD is seeking a Senior Operations Manager for our Supply Chain Solutions division. This exempt salary role offers $85,000–$95,000 annually, paid semi-monthly, and an annual bonus up to 10% based on performance.

You will lead the Distribution Center, supervise supervisors, and drive LEAN initiatives while ensuring a safe, efficient operation and strong customer relations with top clients.

Qualifications

• Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
• Five (5) years or more managing, leading and developing direct reports required
• Three (3) years or more Profit & Loss responsibility preferred
• One (1) year or more customer interaction preferred
• H.S. diploma/GED required

Responsibilities

• Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction.
• Strategic operational planning and execution for the operation.
• Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.
• Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s).
• Lead a proactive safety program within the work group(s) consistent with company policy in order to provide a safe and secure work environment.

Skills

Problem solving

Communication skills

Leadership

Customer relations

LEAN/continuous improvement

Safety program management

Education

HS diploma/GED

Bachelor's degree in Business/Logistics/Supply Chain

Master's degree in Business/Logistics/Transportation

Job description

Ryder System, Inc. in Port Deposit, MD is seeking a Senior Operations Manager for our Supply Chain Solutions division. This exempt salary role offers $85,000–$95,000 annually, paid semi-monthly, and an annual bonus up to 10% based on performance.

You will lead the Distribution Center, supervise supervisors, and drive LEAN initiatives while ensuring a safe, efficient operation and strong customer relations with top clients.