Senior Data Strategy & Field Tools Operations

BeOne Medicines Ltd.; San Mateo (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

BeOne Medicines Ltd. is seeking an experienced Senior Manager, Data Strategy and Field Tool Operations for North America. This role leads daily KTLO for Field Tools, manages data acquisition, data quality, and oversees vendor and internal teams to sustain service quality.

Reporting to the Associate Director of Data Strategy & Governance, you will drive improvements across Field Tools and BI platforms, coordinating with Sales, Medical Affairs, and Market Access teams.

Qualifications

• Eight plus years in Biotech or Pharmaceutical industry with deep understanding of Commercial and Medical Affairs applications and technology.
• Proven team management skills (direct and matrix).
• Experience with Technology Product Management and Technical Product Support.
• Ability to operate in a fast-paced environment servicing large Field user bases.
• Strong written and verbal communication and project management skills.
• Ability to translate business needs into technical specifications.

Responsibilities

• Manage daily Field Tools operations across Sales, Market Access, Regional Marketing and Medical Affairs.
• Develop and maintain runbooks, user guides, FAQs, and training materials; provide on-demand support.
• Establish quality controls to validate Field Applications after refresh and alert teams to issues.
• Document technical requirements, diagrams, data flows, and runbooks for application enhancements.
• Oversee end-to-end service support: inquiries, incidents, access requests, and fixes; ensure timely closure.
• Manage deployment, migration, and version control; maintain deployment checklists in a fast-paced cycle.
• Lead vendor performance reviews and establish operational best practices.
• Coordinate infrastructure upgrades, security patches, and threat testing with cloud teams.
• Ensure data warehouse alignment with reporting/insights platforms and data quality across sources.
• Coordinate platform trainings and stakeholder office hours to boost adoption.

Skills

Data Strategy

Field Tools Operations

Vendor Coordination

Quality Controls

Project Management

Data Acquisition

Data Governance

Communication

Education

Bachelors / Masters in Science/Engineering/Information Management or related field

Tools

Navigator

BI Platforms

Job description

BeOne Medicines Ltd. is seeking an experienced Senior Manager, Data Strategy and Field Tool Operations for North America. This role leads daily KTLO for Field Tools, manages data acquisition, data quality, and oversees vendor and internal teams to sustain service quality.

Reporting to the Associate Director of Data Strategy & Governance, you will drive improvements across Field Tools and BI platforms, coordinating with Sales, Medical Affairs, and Market Access teams.