Senior Data Reporting Trainer — Police Data Unit

City of Fort Worth; Fort Worth (TX); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

11 Paid Holidays

Medical, Dental, Vision

Paid Time Off

Pension Plan

Professional Development Opportunities

Job summary

The City of Fort Worth Police Department – Data Reporting Unit seeks a Sr. Data Reporting Technician (Trainer) to train, supervise, and coordinate service programs in support of the Police Department.

You will guide Data Reporting Unit staff, coordinate activities with divisions and outside agencies, and provide staff assistance. You will teach and mentor unit personnel, ensuring accuracy and adherence to standards while contributing to essential reporting and data workflows.

Qualifications

• HS Diploma or GED with specialized training in customer relations or a related field.
• Three years of responsible customer service experience.
• One year of administrative and/or lead supervisory experience.

Responsibilities

• Training and supervising staff responsible for customer service in support of the Police Department.
• Produce and maintain divisional training materials and references.
• Verify accuracy and compliance of work by employees.
• Monitor and evaluate quality and effectiveness of customer service programs.
• Gather data and compile narrative and statistical reports.
• Maintain files and records of police offense reports and correspondence.
• Explain City/ FWPD policies and procedures; explain Texas Penal Code and reporting procedures.

Skills

Bilingual EN/ES

Customer service

Training supervision

Education

HS Diploma/GED with related training

Tools

Central Square Records Enterprise

Records Management System (RMS)

Mobile Enterprise

Visinet

CAD Enterprise

Microsoft Word

Microsoft Excel

OneNote

Outlook

Job description

The City of Fort Worth Police Department – Data Reporting Unit seeks a Sr. Data Reporting Technician (Trainer) to train, supervise, and coordinate service programs in support of the Police Department.

You will guide Data Reporting Unit staff, coordinate activities with divisions and outside agencies, and provide staff assistance. You will teach and mentor unit personnel, ensuring accuracy and adherence to standards while contributing to essential reporting and data workflows.