Senior Data Operations Engineer

Empower Pharmacy; United States; Remote; USD 100,000 - 130,000; Full time

Job summary

A leading healthcare company seeks a Senior Data Operations Engineer to oversee data ingestion processes. This role requires 8+ years of relevant experience and the ability to ensure data quality and pipeline efficiency. Join us in revolutionizing medication accessibility and healthcare innovation.

Benefits

Medical, dental, and vision coverage

401(k) matching

Paid time off

Qualifications

• 8+ years of experience in data operations or production support.
• Deep experience monitoring ingestion tools required.
• AWS Certified SysOps Administrator or similar certifications preferred.

Responsibilities

• Monitor daily ingestion jobs for delays and failures.
• Validate vendor files and identify schema mismatches.
• Collaborate with Data Engineering to address ingestion issues.

Skills

Scripting and automation

Data formats understanding

Incident response best practices

Education

Bachelor’s or Master’s degree in Computer Science

Tools

Airflow

Snowflake

Job description

Location: Remote - (United States), United States

Job Type: FULL TIME

Req# 4687

IT

Company Overview

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.

What sets us apart is our relentless focus on four core values: People, Quality, Service and Innovation. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you’ll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let’s revolutionize healthcare, together. Join us and be a part of something extraordinary.

Position Summary

The Senior Data Operations Engineer plays a key role in ensuring the reliability, accuracy, and responsiveness of Empower Pharmacy’s data ingestion ecosystem. This role focuses on monitoring and managing ingestion pipelines, validating vendor data, creating operational runbooks, and leading incident response efforts. You will partner closely with Data Engineers to proactively surface pipeline issues and improve operational efficiency across the data platform.

Duties and Responsibilities

• Monitors daily ingestion jobs, vendor data feeds, and API/file-based pipelines for delays, failures, and anomalies.
• Serves as the first line of response for data operations incidents, escalating issues according to defined paths.
• Performs validation of inbound vendor files to identify schema mismatches, volume anomalies, or missing data.
• Designs and maintains ingestion quality checks to ensure freshness, completeness, and correctness.
• Collaborates with the Data Engineering team to identify and address root causes of ingestion failures.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Knowledge and Skills

• Proficient in scripting and automation (Python, Bash, or similar) for data quality checks and alerting required.
• Solid understanding of data formats (CSV, JSON, Parquet), file validation, and API-based ingestion required.
• Hands-on experience with Snowflake or similar cloud data warehouse technologies preferred.
• Familiarity with incident response best practices, including playbooks, escalation paths, and postmortems preferred.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and others accountable to meet commitments and objectives.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Values

• People: Our people define who we are as a company, and we believe that understanding and addressing the needs of our team, clients, and community is fundamental to fostering a culture of support and growth.
• Quality: Quality stands at the core of our mission, reflecting our commitment to excellence in every medication we produce.
• Service: We are here to serve others. Every interaction with our patients, providers, employees and other stakeholders comes from a place of service.
• Innovation: By continuously exploring new methodologies and embracing technology, we ensure that every solution we offer is at the forefront of pharmaceutical care.

Experience and Qualifications

• 8+ years of experience in data operations, pipeline monitoring, or production support for data systems required.
• Deep experience monitoring ingestion tools such as Airflow, Fivetran, or custom ingestion frameworks required.
• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related technical field required.
• AWS Certified SysOps Administrator; Certified Kubernetes Administrator or Docker Certified Associate; Apache Airflow Certification.

Employee Benefits, Health, and Wellness

We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications. Learn more: https://careers.empowerpharmacy.com/benefits/ - Link Opens in New Tab