SR APPLICATION OPERATIONS ENGINEER

Stratford Solutions Inc.; Houston (TX); Remote; USD 100,000 - 125,000; Full time

Job summary

A leading company seeks a Senior Application Operations Engineer to support AWS-deployed applications and manage deployments while ensuring high quality and security standards. The ideal candidate has extensive experience in Java and AWS with strong communication skills and the ability to work under pressure. Join a dynamic team aiming for operational excellence.

Qualifications

• At least 8 years of experience in Java applications.
• Hands-on experience with AWS services and Azure DevOps.
• Strong communication skills required.

Responsibilities

• Manage application deployments and troubleshoot issues.
• Create and maintain documentation for processes and systems.
• Collaborate effectively with project managers and QA teams.

Skills

Java

AWS

Spring MVC

Communication

Self-motivated

Tools

AWS

Azure DevOps

Maven

Gradle

Docker

Job description

Job Title: SR. APPLICATION OPERATIONS ENGINEER

Labor Category: Programmer 3

Location: Remote

Job Type: Contract

Work schedule: Normal business hours Monday-Friday 40 hours/week (not including mandatory unpaid meal break after 6 hours of work).

Duration: 12 Months

Pay Rate: $70 per hour

Job Description / Justification:

We are seeking a Senior Application Operations Engineer reporting to the DevOps Applications division. This role involves supporting applications deployed to AWS, including NYC.ID, OTI CAPTCHA service, City Clerk, NYC.gov, and others, as part of the Application Modernization Initiative. Responsibilities include managing daily operational tasks such as deployments, issue triaging, creating fixes, and timely resolution of service tickets. The engineer will maintain comprehensive documentation covering technical architecture, design, and operational procedures. Effective communication with project managers, QA, and stakeholders is essential. The role also entails collaborating with the Application Operations Lead to deliver operational enhancements aligned with OTI standards, emphasizing code quality and security.

SCOPE OF SERVICES

TASKS:

• Manage deployment of applications in production and non-production environments.
• Handle service tickets based on priority.
• Troubleshoot application issues.
• Implement security enhancements as needed.
• Utilize cloud provider tools (AWS, Azure) for triaging and observability.
• Work with CI/CD and project management tools like Azure DevOps.
• Analyze problems, define requirements, and develop solutions including defect fixes and enhancements.
• Use source code quality and security tools for static and dynamic analysis.
• Create and maintain project documentation.
• Participate in technical reviews (configuration, code, etc.).

MANDATORY SKILLS/EXPERIENCE

• At least 8 years of experience developing and maintaining Java applications.
• Experience with Java build tools like Maven and Gradle.
• Hands-on experience with Spring MVC, Spring Boot, JPA, Hibernate, JSP; strong knowledge of Oracle and/or PostgreSQL databases.
• Experience operating AWS services such as ECS, Lambda, EC2, EFS, ELB, etc.
• Monitoring AWS services and custom applications with CloudWatch or similar tools.
• Expertise with Azure DevOps: GIT, CI/CD pipelines.
• Strong communication skills, both oral and written.
• Self-motivated team player.
• Ability to remain calm under pressure during production outages.

DESIRABLE SKILLS/EXPERIENCE:

• Scripting skills in Python, PowerShell, Bash.
• Experience integrating with external SaaS systems.
• Development experience with ReactJS for user interfaces.
• Containerization with Docker.
• Proficiency in JavaScript, HTML, CSS.