Senior Data Center Technician & Incident Response Lead

Oracle Corporation; Saline (MI); On-site; USD 120,000 - 180,000; Full time

Job summary

Oracle Corporation seeks an experienced Datacenter Operations leader to drive complex hardware support, incident triage, and change governance. You will collaborate with engineering, capacity, networking, and security teams to anticipate risks, implement architectural improvements, and automate repeatable workflows.

You will mentor teams, uplift best practices, and influence policy and process changes to improve performance, reliability, and availability across the fleet.

Qualifications

• Strong leadership and people management skills.
• Ability to drive cross-functional collaboration across engineering, capacity, networking, and security.

Responsibilities

• Owns escalation queue and incident triage with cross-functional teams.
• Leads governance of change activities and site augmentations.
• Promotes standardization of SOPs/MOPs across regions and ensures audit readiness.

Skills

Leadership

Cross-functional collaboration

Incident management

Root-cause analysis

Mentoring & coaching

Job description

Oracle Corporation seeks an experienced Datacenter Operations leader to drive complex hardware support, incident triage, and change governance. You will collaborate with engineering, capacity, networking, and security teams to anticipate risks, implement architectural improvements, and automate repeatable workflows.

You will mentor teams, uplift best practices, and influence policy and process changes to improve performance, reliability, and availability across the fleet.