Senior Data Center Shift Lead, Critical Systems

Insight Global; Virginia; On-site; USD 85,000 - 115,000; Full time

Job summary

Insight Global is seeking a Shift Lead for a global data center in Virginia to maintain reliability of critical infrastructure 24/7. You will lead a small team of 1-4 technicians, coordinate operations, and uphold safety and uptime standards.

You will oversee electrical, mechanical, cooling, life safety, and power systems, use CMMS for work orders and inspections, and ensure documentation is accurate. Excellent communication and leadership are essential.

Qualifications

• HS Diploma.
• 1+ years of data center experience with 2+ years in mission critical environment.
• 5-10+ years of facilities, building engineering, or critical environments experience.
• Experience in operations, maintenance and/or building engineering.
• Experience using SOPs/MOPs/EOPs/MMRs.

Responsibilities

• Lead and coordinate 1-4 technicians during an assigned shift, ensuring safe and efficient operations.
• Support the operation and maintenance of electrical, mechanical, cooling, life safety, and critical power systems.
• Monitor and respond to facility alarms, prioritizing uptime and protection of the critical load.
• Utilize CMMS to track preventive maintenance, corrective maintenance, work orders, inspections, and labor activities.
• Execute and follow SOPs, MOPs, EOPs, MMRs, and Lockout/Tagout (LOTO) procedures.
• Coordinate with vendors, contractors, and internal teams to complete maintenance and project work safely.
• Serve as a customer-facing point of contact for colocation clients and maintain accurate operational documentation.
• Support equipment switching, operational improvements, root cause investigations, and infrastructure projects.

Skills

Leadership

Communication

Customer service

Safety procedures

Critical environments

Education

HS Diploma

5-10+ years facilities/building engineering experience

Tools

CMMS

Job description

Insight Global is seeking a Shift Lead for a global data center in Virginia to maintain reliability of critical infrastructure 24/7. You will lead a small team of 1-4 technicians, coordinate operations, and uphold safety and uptime standards.

You will oversee electrical, mechanical, cooling, life safety, and power systems, use CMMS for work orders and inspections, and ensure documentation is accurate. Excellent communication and leadership are essential.