Senior Data Center Facilities Lead — Space & Uptime

First Citizens; Raleigh (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

First Citizens is seeking an onsite Data Center Facilities Lead to manage the server room operations at the Raleigh, NC data center. You will design spatial layouts, optimize floor space, cabling, power and coordinate building needs with Real Estate and other departments.

You will provide continuous technical support, lead less experienced colleagues, and participate in an on-call rotation to ensure non-intrusive maintenance and upgrades occur without disruption.

Qualifications

• Bachelor's degree with 6+ years in computer hardware and raised floor coordination.
• Or high school diploma with 10+ years in computer hardware and raised floor coordination.
• Knowledge of monitoring systems for the Server Room Facility.

Responsibilities

• Facility Maintenance – designs, implements, and manages the physical placement of technology to maximize floor space and cabling. Liaises with Corporate Real Estate for building needs.
• Space Planning – ensures data center facilities and server rooms are physically functional and space is efficiently utilized.
• Operations Support – provides continuous technical support for the data center and coordinates with vendors and audits.
• Coordination – acts as point of contact for site activities and coordinates non-intrusive maintenance windows.
• On-call – participates in regular on-call rotation.

Skills

Asset management

Equipment knowledge

Power & cooling

Cabling standards

Fiber standards

Vendor management

Confidentiality

On-call readiness

MS Office

Project management

ServiceNow

ITIL

Server room monitoring

Education

Bachelor's degree

High school diploma or GED

Tools

Server room monitoring software

Job description

First Citizens is seeking an onsite Data Center Facilities Lead to manage the server room operations at the Raleigh, NC data center. You will design spatial layouts, optimize floor space, cabling, power and coordinate building needs with Real Estate and other departments.

You will provide continuous technical support, lead less experienced colleagues, and participate in an on-call rotation to ensure non-intrusive maintenance and upgrades occur without disruption.