Senior Data Center Engineer: Lead & Optimize Infra

Intercontinental Exchange Holdings, Inc.; Mahwah (NJ); On-site; USD 120,000 - 170,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking a Senior Engineer, Data Center Engineering (SDCE) to ensure all data center activities meet procedures and best practices.

You will oversee on-site operations, guide installation, and ensure change control is followed across ICE colocation sites. The role requires leadership of a small team of Data Center Engineers, strong IT hardware knowledge, and experience with DCIM, ServiceNow, and ITIL processes.

Qualifications

• 5 years’ experience working in Data Center environments.
• Pro-active and flexible with ability to work either as part of a team or as an individual.
• Effective written and verbal communication at all levels.

Responsibilities

• Support the Data Center Engineers and act as an escalation point for the Team.
• Maintain access control lists and check access reports daily.
• Maintain the ‘process and procedure’ documentation relating to all aspects of data center operations.
• Ensure all MAC’s are executed and documented in the DCIM.
• To be flexible in their working patterns to maintain SLA’s.
• Installation, relocation and recovery of Network, Server and Storage hardware to manufacturer standards and industry best practice.
• Repair of hardware to major component level across vendor equipment.
• Execution of all work to Data Center work process & procedure.
• Manage the goods in/out process for the storage facility and keep full records as directed for all incoming/outgoing assets and a full availability list of all items in storage.
• Manage asset record updates, tracking and placing assets as to their location and status (deployed, ceased etc.).
• Carry out daily checks to ensure security and access policies are being adhered to and Data Center cleanliness is maintained.
• Control Data Center stocks and report appropriately.
• Regularly audit the Data Centers & Data Center records.
• Produce reports on Quarterly activity

Skills

Team leadership

Network knowledge

Communication

IT hardware

Time management

Prioritisation

Attention to detail

ITIL / Change Control

Education

Certified Data Center Technician CDCTP

HP Accredited Platform Specialist

Systimax ND3361

Corning NPI Membership

Tools

DCIM

ServiceNow

Microsoft Office

CRM databases

Job description

Intercontinental Exchange, Inc. is seeking a Senior Engineer, Data Center Engineering (SDCE) to ensure all data center activities meet procedures and best practices.

You will oversee on-site operations, guide installation, and ensure change control is followed across ICE colocation sites. The role requires leadership of a small team of Data Center Engineers, strong IT hardware knowledge, and experience with DCIM, ServiceNow, and ITIL processes.