Senior Data Analyst - Product & Customer Insights

Thrive Global; United States; Remote; USD 145,000 - 175,000; Full time

Benefits offered by this job

Thrive Time

Medical, dental, and vision coverage

401(k) with company match

Generous paid time off

Job summary

Thrive Global is seeking a Lead Data Analyst to drive data-driven decision-making across product and customers. Define metrics like adoption, engagement, retention, and customer health, and translate them into insights shaping product strategy and demonstrating Thrive’s impact.

You’ll collaborate with product managers, designers, and engineers from discovery to delivery, working with customer success and sales to ensure customers have data to understand effectiveness and build health strategies.

Qualifications

• Bachelor’s degree from an accredited college or university required.
• 5+ years of experience as a product or customer analyst, ideally at a fast-paced startup or health-tech environment.
• Clear demonstration of ownership in customer-facing and stakeholder management experience.
• Ability to translate complex datasets into simple, actionable insights, for nontechnical audiences.
• Initiate and tackle projects that drive long‑term improvements and data governance.
• Significant hands‑on experience using and applying SQL, ideally with dbt transformations.
• Experience with Python or R for data analysis, including statistical work.
• Experience with modern data stack tooling (Databricks, dbt, Looker).
• Experience building automated systems to meet recurring data needs preferred.

Responsibilities

• Identify, create, and own ways to automate, scale, and improve data processes.
• Serve as a data subject‑matter expert for Thrive’s internal teams and represent data interests.
• Pursue projects that deepen understanding of employee health and wellbeing spaces and customer interests.
• Own measurement for new product initiatives end-to-end from success metrics to analysis.
• Partner with customer success and sales to tell Thrive's impact for QBRs and executive reviews.
• Collaborate with analysts to meet stakeholder data needs.
• Mentor and coach analysts to raise the team’s technical bar.

Skills

Stakeholder management

Ownership

Data analysis

Data storytelling

Education

Bachelor’s degree

Tools

SQL

dbt

Python

Looker

Databricks

Job description

Thrive Global is seeking a Lead Data Analyst to drive data-driven decision-making across product and customers. Define metrics like adoption, engagement, retention, and customer health, and translate them into insights shaping product strategy and demonstrating Thrive’s impact.

You’ll collaborate with product managers, designers, and engineers from discovery to delivery, working with customer success and sales to ensure customers have data to understand effectiveness and build health strategies.