Senior Data Analyst: Product & Customer Insights

thriveglobal; United States; On-site; USD 145,000 - 175,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision coverage

Thrive Time paid time off

Job summary

Thrive Global is seeking a Lead Data Analyst to drive data-driven decision-making across product and customers. You will define and track metrics such as product adoption, engagement, retention, and customer health, translating them into insights that shape strategy and demonstrate the impact of Thrive's platform.

You will partner with product, design, and engineering from discovery through delivery, and work with customer success and sales to ensure customers have the data they need to

Qualifications

• Hands-on SQL experience with dbt transformations.
• Proficiency in Python or R for data analysis and statistics.
• Experience with modern data stack tools: Databricks, dbt, Looker.
• Ability to govern data and translate data into actionable insights for stakeholders.

Responsibilities

• Identify, create, and own ways to automate, scale, and improve data processes.
• Serve as a data subject-matter expert for Thrive’s internal teams and represent data interests to the broader Thrive team
• Pursue projects that deepen our understanding of employee health and wellbeing spaces and customer interests, focusing on user journey, product data, and data offering to customers.
• Own measurement for new product initiatives end-to-end: from defining success metrics and instrumentation to analyzing adoption, engagement, and retention
• Partner with customer success and sales to tell the story of Thrive's impact, building analyses for QBRs and executive reviews
• Collaborate with other analysts to develop a holistic approach to meeting stakeholder data needs, both day-to-day and long-term
• Mentor and coach analysts, raising the team's technical bar

Skills

SQL

dbt

Python/R

Databricks

Looker

Stakeholder management

Data storytelling

Tools

Databricks

dbt

Looker

Job description

Thrive Global is seeking a Lead Data Analyst to drive data-driven decision-making across product and customers. You will define and track metrics such as product adoption, engagement, retention, and customer health, translating them into insights that shape strategy and demonstrate the impact of Thrive's platform.

You will partner with product, design, and engineering from discovery through delivery, and work with customer success and sales to ensure customers have the data they need to