Senior Cyber Claims Specialist - Risk & Underwriting Partner

At-Bay; Atlanta (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

At‑Bay, the world’s first InsurSec provider, is seeking an experienced claims adjuster to join our cyber team in the United States. You’ll handle 4–8 years of cyber insurance claims, evaluate coverage, draft letters, and collaborate with underwriting, risk, and brokers to resolve incidents and improve products.

You’ll work with a company known for service excellence, maintain industry-leading loss ratios, and help protect customers from ransomware and cyber risk.

Qualifications

• 4–8 years of insurance claims-handling experience, including cyber-related losses.
• Licensed claims adjuster; licenses in multiple states preferred.
• Experience handling miscellaneous professional liability (E&O) claims is a plus.
• Strong interpersonal and multitasking skills; dedication to excellent service.

Responsibilities

• Collaborate with internal team and external vendors to chart the best course for resolving cyber incidents.
• Evaluate coverage for claims and draft coverage letters.
• Build strong relationships across the company and act as trusted advisor for underwriting and risk function with regard to claims trends and development.
• Foster feedback loop with underwriting and security team to fuel the improvement of our products and automated UW engine.
• Cultivate strong relationships with brokers and insureds and deliver the excellent service for which At‑Bay is distinguishing itself.
• Evaluate and manage exposure for cyber incidents.
• Report on significant claims to management.
• Evaluate and proactively set reserves.
• Focus on continuous improvement for everything we do from a claims perspective and in connection with UW and security feedback loop]
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Skills

Claims handling

Interpersonal skills

Communication skills

External stakeholders

Education

College degree or equivalent

Paralegal experience

Tools

Licensed adjuster

Job description

At‑Bay, the world’s first InsurSec provider, is seeking an experienced claims adjuster to join our cyber team in the United States. You’ll handle 4–8 years of cyber insurance claims, evaluate coverage, draft letters, and collaborate with underwriting, risk, and brokers to resolve incidents and improve products.

You’ll work with a company known for service excellence, maintain industry-leading loss ratios, and help protect customers from ransomware and cyber risk.