Cyber Claims Advisor & Underwriting Liaison

At-Bay; Atlanta (NY); On-site; USD 80,000 - 95,000; Full time

Job summary

At-Bay, the world’s first InsurSec provider, is seeking a Cyber Claims Adjuster to support our growing client base in the United States. You will handle cyber-related insurance claims, collaborate with security and underwriting teams, and contribute to improving our automated claims engine and product offerings.

The role requires 3–5 years of relevant claims experience, a valid claims adjuster license, and strong interpersonal communication skills for broker and insured interactions.

Qualifications

• 3–5 years of insurance claims-handling experience with cyber-related claims such as ransomware, business email compromise, business interruption, and financial fraud.
• Strong interpersonal and communication skills for client and broker interactions.
• Licensed claims adjuster; multi-state licenses desirable and ongoing education encouraged.

Responsibilities

• Collaborate with internal teams and external vendors to resolve cyber incidents.
• Evaluate coverage for claims and draft coverage letters.
• Build relationships across underwriting, risk, and security to inform product and underwriting decisions.
• Provide feedback to underwriting and security teams to improve claims handling and UW engine.
• Manage exposure and proactively set reserves for cyber incidents.
• Report significant claims to management and ensure timely, accurate documentation.

Skills

Cyber insurance claims

Interpersonal skills

Communication skills

Education

Licensed claims adjuster

College degree or equivalent

Paralegal experience in insurance

Job description

At-Bay, the world’s first InsurSec provider, is seeking a Cyber Claims Adjuster to support our growing client base in the United States. You will handle cyber-related insurance claims, collaborate with security and underwriting teams, and contribute to improving our automated claims engine and product offerings.

The role requires 3–5 years of relevant claims experience, a valid claims adjuster license, and strong interpersonal communication skills for broker and insured interactions.