Senior Customs Brokerage Lead - Hybrid Role

Alba Wheels Up International, LLC; Norfolk (VA); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Alba Wheels Up International is seeking a Senior Customs Brokerage Coordinator in Norfolk, VA, with a hybrid office presence. You will lead and execute import brokerage duties, classify HTS items, manage documentation in Cargowise, and support billing and data tracking.

The role emphasizes accuracy, collaboration, and customer-focused service in a fast-paced environment. Qualified candidates have 4+ years of customs brokerage experience, strong Excel skills, and familiarity with Cargowise or

Qualifications

• 4+ years of customs brokerage experience for air and ocean shipments.
• 2+ years data entry experience in a professional office.
• Proficiency in Windows and Excel.
• Experience with Cargowise or other customs software is a plus.
• Detail-oriented with strong organizational and communication skills.

Responsibilities

• Process Customs brokerage for air and ocean shipments, including data entry and preparation of import-related documentation for submission to U.S. Customs and PGAs.
• Classify goods using the Harmonized Tariff Schedule (HTS) across a broad range of commodities.
• Follow up on Customs matters, resolve issues, and maintain accurate documentation and records in systems like Cargowise.
• Assemble and file drawback entries with U.S. Customs, ensuring accuracy and compliance.
• Prepare and manage billing packages for customers.
• Maintain and update shared Excel and Google spreadsheets to track key data for the Customs teams.
• Provide timely responses to customer and inter-company inquiries, resolving problems efficiently.
• Save and organize electronic records of all documentation in systems such as Cargowise.
• Collaborate with management and internal personnel to meet customer requirements and maintain high service standards.

Skills

Communication skills

Team player

Organizational skills

Attention to detail

Adaptability

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

Cargowise

Microsoft Excel

Google Docs

Job description

Alba Wheels Up International is seeking a Senior Customs Brokerage Coordinator in Norfolk, VA, with a hybrid office presence. You will lead and execute import brokerage duties, classify HTS items, manage documentation in Cargowise, and support billing and data tracking.

The role emphasizes accuracy, collaboration, and customer-focused service in a fast-paced environment. Qualified candidates have 4+ years of customs brokerage experience, strong Excel skills, and familiarity with Cargowise or