Senior Customs Brokerage Coordinator — Hybrid in SF

Alba Wheels Up International; San Francisco (CA); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Alba Wheels Up International is seeking a Senior Customs Brokerage Coordinator in San Francisco, operating in a hybrid in-office role. You will manage air and ocean shipments, ensure compliance with U.S.

Customs, and drive processes that improve accuracy and service quality. You will collaborate with management, handle billing, data entry, and record-keeping in Cargowise, while maintaining strong communication with customers and internal teams.

Qualifications

• High school diploma or equivalent is required; associate degree or higher is preferred.
• Minimum 4 years of customs brokerage experience for air and ocean shipments.
• Minimum 2 years of data entry experience in a professional office environment.
• Proficiency with Windows and MS Office; Excel expertise is essential.
• Experience with customs brokerage software; Cargowise is a plus.

Responsibilities

• Process customs brokerage for air and ocean shipments including data entry and import documentation.
• Classify goods using the Harmonized Tariff Schedule (HTS) across a broad range of commodities.
• Follow up on customs matters, resolve issues, and maintain documentation in systems like Cargowise.
• Assemble and file drawback entries with U.S. Customs; ensure accuracy and compliance.
• Prepare and manage billing packages for customers.
• Maintain and update shared Excel and Google spreadsheets to track key data.
• Provide timely responses to customer and inter-company inquiries; resolve problems efficiently.
• Save and organize electronic records in Cargowise; collaborate with management to meet requirements.

Skills

Communication skills

Team player

Attention to detail

Time management

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

Cargowise

Google Docs

Microsoft Excel

Job description

Alba Wheels Up International is seeking a Senior Customs Brokerage Coordinator in San Francisco, operating in a hybrid in-office role. You will manage air and ocean shipments, ensure compliance with U.S.

Customs, and drive processes that improve accuracy and service quality. You will collaborate with management, handle billing, data entry, and record-keeping in Cargowise, while maintaining strong communication with customers and internal teams.