Senior Customs Brokerage Coordinator — Remote & Mentoring

Mohawk Global

Chicago (IL)

In loco

USD 90.000 - 115.000

Tempo pieno

5 giorni fa

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Descrizione del lavoro

Mohawk Global is seeking a Senior Customs Brokerage Coordinator to independently manage assigned accounts and complex brokerage work from entry processing through billing. You will interact with clients, U.S.

Customs, and Partner Government Agencies to resolve regulatory issues, coach developing staff, and ensure quality and compliance across the account lifecycle. The role emphasizes broad technical proficiency, sound judgment, and minimal supervision, supporting branch performance and process

Competenze

Demonstrated customs brokerage experience.
Ability to independently manage accounts and complex entry work.
Strong client communication and service orientation.
Experience coaching and mentoring less-experienced staff.
Proficiency with brokerage systems and MS Office.

Mansioni

Serve as primary contact for assigned accounts, ensuring responsive service and timely resolution.
Guide clients through complex documentation and regulatory issues.
Identify recurring issues and drive process improvements.
Maintain complete account records to support filings and audits.
Manage entry work from receipt to release, billing, and closure.
Provide coaching and quality feedback to junior staff.
Collaborate with Compliance, Finance, Transportation, and internal teams.