Senior Customer Support Manager for NASA & Civil Agencies

Vantor; United States; Remote; USD 134,000 - 245,000; Full time

Benefits offered by this job

401(k) with company match

Mental health resources

Student loan repayment assistance

Adoption reimbursement

Pet insurance

Job summary

A leading technology firm is seeking a Sr. Customer Support Manager to expand the use of satellite imagery and geospatial solutions within NASA and U.S. Civil Government agencies. Candidates must have a Bachelor's degree, 5+ years in the federal market, and excellent communication skills. This full-time role offers the flexibility of remote work in the U.S. and a comprehensive benefits package, including mental health resources and unique perks. Salary ranges from $134,000 to $245,000 depending on location.

Qualifications

• 5+ years of experience in program management, business development, or sales within the U.S. Federal Government market.
• Ability to get clearance.
• Demonstrated success in capturing large, complex government contracts.

Responsibilities

• Work with NASA CSDA team to identify use cases for geospatial products.
• Establish relationships with stakeholders in federal agencies.
• Drive adoption of spatial intelligence solutions for government missions.
• Lead development of proposals for federal contracts.
• Analyze government budgets and market trends for growth opportunities.

Skills

Program management

Business development

Sales within the U.S. Federal Government

Geospatial data understanding

Excellent communication

Education

Bachelor's degree in a relevant field

Master's degree in Geography, GIS, or related field

Tools

Salesforce CRM

Job description

A leading technology firm is seeking a Sr. Customer Support Manager to expand the use of satellite imagery and geospatial solutions within NASA and U.S. Civil Government agencies. Candidates must have a Bachelor's degree, 5+ years in the federal market, and excellent communication skills. This full-time role offers the flexibility of remote work in the U.S. and a comprehensive benefits package, including mental health resources and unique perks. Salary ranges from $134,000 to $245,000 depending on location.