Senior Customer Success & Partnerships Lead

Egreenservices; Boise (ID); On-site; USD 81,000 - 122,000; Full time

Benefits offered by this job

Coaching & mentorship

Weekend-friendly hours

Referral & partnership coaching

Job summary

Entertainment Solutions Group is seeking a Senior Customer Service Representative in Boise. This role blends analytics with persuasive skills to drive partnerships and referrals. You’ll support senior account executives, refine prospecting approaches, and shape co-marketing strategies for the Boise market.

The position offers $81,000 to $122,000 annually, plus coaching, coverage, and weekend-respecting hours, with a team-driven culture and opportunities for growth within the Boise base.

Qualifications

• Minimum 5 years of proven, real-world sales/marketing experience.
• Agile mindset and willingness to learn new skills.
• Strong knowledge of sales marketing best practices and industry standards.
• Experience with Kustomer and Talkdesk platforms.

Responsibilities

• Support senior account executives with prospecting and follow-up strategy.
• Discuss numbers with finance and articulate vision to prospects.
• Develop a referral program for Entertainment Solutions Group customers.
• Identify partnership angles not tried before in Boise.
• Guide Idaho partners through co-marketing plans they’ll say yes to.
• Cultivate referral channels and strategic partnerships in Boise.

Skills

Customer-focused

Interpersonal skills

Sales marketing basics

Adaptability

Curiosity

Results-driven

Tools

Kustomer

Talkdesk

Job description

Entertainment Solutions Group is seeking a Senior Customer Service Representative in Boise. This role blends analytics with persuasive skills to drive partnerships and referrals. You’ll support senior account executives, refine prospecting approaches, and shape co-marketing strategies for the Boise market.

The position offers $81,000 to $122,000 annually, plus coaching, coverage, and weekend-respecting hours, with a team-driven culture and opportunities for growth within the Boise base.