Senior Customer Success & Outreach Specialist

Performance Advisory Group; Logan (UT); On-site; USD 81,000 - 121,000; Full time

Benefits offered by this job

Mentorship

Flexible hours

Benefits

Job summary

Performance Advisory Group in Logan, UT is seeking a Senior Customer Service Representative to bring autonomy to sales marketing challenges. The role offers strong salary potential and growth through mentorship, with flexible hours to fit Logan life.

You will join a nimble team, navigate unhurried work dynamics, and demonstrate senior judgment across engagements and relationships in Logan. Remote options are available.

Qualifications

• Experience in demand generation or customer success roles is a plus.
• Ability to run discovery calls and draft effective outreach copy.
• Comfort in relocating to Logan, UT or working remotely from there.

Responsibilities

• Run discovery calls to uncover budget without explicit asks.
• Draft the cold outreach copy that engages senior buyers.
• Seed Logan social channels with content that earns replies.
• Spot accounts at risk of churn and win them back.
• Negotiate renewals before the contract goes quiet.
• Rank hot leads using etiquette and intuition.
• Cultivate referral channels and partnerships in Logan.

Skills

Calm under pressure

Senior judgment

Adaptability

Relocation willingness

Remote work readiness

Job description

Performance Advisory Group in Logan, UT is seeking a Senior Customer Service Representative to bring autonomy to sales marketing challenges. The role offers strong salary potential and growth through mentorship, with flexible hours to fit Logan life.

You will join a nimble team, navigate unhurried work dynamics, and demonstrate senior judgment across engagements and relationships in Logan. Remote options are available.