Senior Customer Success Manager: Growth & Revenue

Energy Innovation Corp; Provo (UT); On-site; USD 92,000 - 140,000; Full time

Benefits offered by this job

Mentorship

Flexible schedule

Job summary

Real Estate Excellence LLC in Provo, UT is seeking a Customer Success Manager to drive demand, nurture accounts, and close business. The role combines 6+ years of experience with a salary range of $92,000–$140,000, and offers full project ownership within a dynamic team.

Responsibilities include framing ROI for CFOs, developing referral programs, and tracking KPIs, while leveraging CRM to forecast monthly bookings. Mentorship and rare flexibility are highlighted as benefits.

Qualifications

• Familiarity with omnichannel support and related tools or frameworks.
• A self-directed bias toward action, balanced by knowing when to wait.
• Familiarity with the rhythms of an ownership-driven freelance team.
• The reflex to surface risk before it surfaces itself.

Responsibilities

• Frame the ROI a Provo, UT CFO can defend internally.
• Stitch together a referral program Real Estate Excellence LLC customers want to share.
• Plant Real Estate Excellence LLC in the sales marketing conversations buyers already trust.
• Set and monitor KPIs tied to revenue, retention, and acquisition cost.
• Carry the booth conversation past small talk into next steps.
• Maintain accurate records in the CRM and forecast monthly bookings.
• Sell the craft-focused roadmap, not just today's feature set.

Skills

Omnichannel support familiarity

Self-directed action

Ownership-minded teamwork

Risk surfacing

Tools

CRM software

Job description

Real Estate Excellence LLC in Provo, UT is seeking a Customer Success Manager to drive demand, nurture accounts, and close business. The role combines 6+ years of experience with a salary range of $92,000–$140,000, and offers full project ownership within a dynamic team.

Responsibilities include framing ROI for CFOs, developing referral programs, and tracking KPIs, while leveraging CRM to forecast monthly bookings. Mentorship and rare flexibility are highlighted as benefits.