Senior Customer Success Manager: Growth and Mentorship

Egreenservices; Dothan (AL); On-site; USD 88,000 - 121,000; Full time

Benefits offered by this job

Mentorship

Flexible schedule

Benefits

Job summary

Danaher is seeking a Customer Success Manager to turn prospects into lasting relationships and quotas into milestones in Dothan, AL. The role commands a salary range of $88,000 to $121,000 with ownership, mentorship, and room to grow.

This position emphasizes leadership, strategic planning, and the ability to drive data-informed growth. You will mentor teammates, manage key accounts, and contribute to a dynamic sales/marketing effort in Alabama.

Qualifications

• 8+ years building trust in a steady, unglamorous way.
• Ability to lead teams and influence outcomes under pressure.
• Familiarity with Talkdesk and CRM processes in sales/marketing contexts.
• Knowledge of Alabama regulations relevant to sales/marketing activities.

Responsibilities

• Manage key customer accounts as the top priority and drive retention.
• Provide attribution and ROI reports to guide the annual budget cycle.
• Convert the budget into measurable, data-driven growth insights.
• Develop territory plans to maximize coverage in Dothan, AL.
• Brief the CS team on market trends and successful tactics.
• Handle price objections with calm, manager-level professionalism.

Skills

Team Leadership

Communication

Customer relationship

Problem solving

Tools

Talkdesk

CRM systems

Job description

Danaher is seeking a Customer Success Manager to turn prospects into lasting relationships and quotas into milestones in Dothan, AL. The role commands a salary range of $88,000 to $121,000 with ownership, mentorship, and room to grow.

This position emphasizes leadership, strategic planning, and the ability to drive data-informed growth. You will mentor teammates, manage key accounts, and contribute to a dynamic sales/marketing effort in Alabama.