Customer Success Manager

Egreenservices; Dothan (AL); On-site; USD 88,000 - 121,000; Full time

Benefits offered by this job

Mentorship

Flexible schedule

Benefits

Job summary

Danaher is seeking a Customer Success Manager to turn prospects into lasting relationships and quotas into milestones in Dothan, AL. The role commands a salary range of $88,000 to $121,000 with ownership, mentorship, and room to grow.

This position emphasizes leadership, strategic planning, and the ability to drive data-informed growth. You will mentor teammates, manage key accounts, and contribute to a dynamic sales/marketing effort in Alabama.

Qualifications

• 8+ years building trust in a steady, unglamorous way.
• Ability to lead teams and influence outcomes under pressure.
• Familiarity with Talkdesk and CRM processes in sales/marketing contexts.
• Knowledge of Alabama regulations relevant to sales/marketing activities.

Responsibilities

• Manage key customer accounts as the top priority and drive retention.
• Provide attribution and ROI reports to guide the annual budget cycle.
• Convert the budget into measurable, data-driven growth insights.
• Develop territory plans to maximize coverage in Dothan, AL.
• Brief the CS team on market trends and successful tactics.
• Handle price objections with calm, manager-level professionalism.

Skills

Team Leadership

Communication

Customer relationship

Problem solving

Tools

Talkdesk

CRM systems

Job description

We are looking for a Customer Success Manager who turns prospects into long-term customers and quotas into milestones. Put your 6 years of experience to work in a $88,000 - $121,000 role with ownership, mentorship, and room to grow.

Key Responsibilities

• Run the manager account like it's the only one that matters
• Report on attribution and channel ROI to inform the $88,000 - $121,000 budget cycle
• Turn a $88,000 - $121,000 budget into measurable data-honest growth
• Build territory plans that maximize coverage across Dothan, AL
• Brief the Customer Success Manager team on what's working in this week's market
• Field objections on price the way a manager pro does it

What You'll Bring

• A writer's ear for tone in a high-stakes email
• 8+ years building trust the slow, unglamorous way
• Enough Team Leadership to be dangerous, enough Talkdesk to be trusted
• Clear thinking under the kind of pressure Dothan, AL deadlines bring
• The composure to deliver bad news early and clearly
• Curiosity that outpaces your current job description
• Knowledge of AL-specific regulations relevant to sales marketing work

Danaher is less a vendor and more a joyfully-rigorous Dothan, AL workshop where Customer Retention and Team Leadership get the attention they deserve. Every service-minded idea gets a fair hearing at Danaher, no matter the 6 of experience behind it.

Our Danaher offer leans on substance: $88,000 - $121,000, mentorship, benefits, and a flexible schedule that respects Dothan life.

Applications are flowing in for this sales marketing role, and we are reviewing each one promptly.

Come find out why people stay at Danaher once they get here; the Customer Success Manager door is open.